Irma Matilla
Sebring,FL
Summary
Dynamic Staffing Consultant with a proven track record at TransHire, excelling in candidate sourcing and recruitment. Leveraged sales expertise to enhance client relationships and streamline hiring processes, achieving significant reductions in time-to-fill. Adept at training teams and fostering collaboration, driving operational efficiency while maintaining high standards of professionalism.
Overview
8
8
years of professional experience
Work History
Staffing Consultant
TransHire
Hallandale, FL
02.2006 - 12.2010
- Conducted thorough candidate screenings to match client needs with suitable talent.
- Managed applicant tracking system to streamline recruitment processes and enhance candidate experiences.
- Provided training and support to junior consultants on effective sourcing and interviewing techniques.
- Developed strong relationships with clients, ensuring alignment between staffing solutions and business objectives.
- Facilitated onboarding processes, ensuring new hires received necessary resources and training for success.
- Implemented process improvements that enhanced efficiency in recruitment workflows and reduced time-to-fill positions.
- Scheduled and conducted as many as Number interviews each week.
- Analyzed market trends to inform strategic decisions on talent acquisition and workforce planning initiatives.
- Efficiently managed high-volume workload while maintaining focus on quality placements for all clients involved.
- Developed strong relationships with clients and candidates, fostering long-term partnerships and repeat business.
- Maintained comprehensive records of all interactions with clients, candidates, and internal stakeholders within company CRM system for future reference or analysis purposes.
- Maintained up-to-date knowledge of industry trends and changes in recruiting regulations to better serve clientele.
- Used recruiting platforms such as Name, Name and Name to fill vacancies.
- Sourced top talent through various channels, including job boards, social media, networking events, and referrals.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Advocated for staff members, helping to identify and resolve conflicts.
Branch Operations Manager
CTX Mortgage
Hallandale, FL
03.2005 - 02.2006
- Oversaw daily branch operations, ensuring compliance with company policies and regulatory requirements.
- Managed staff schedules and allocated resources to optimize workflow efficiency.
- Developed training programs for new employees, enhancing their understanding of operational systems.
- Implemented process improvements that reduced turnaround time for loan applications.
- Streamlined reporting processes, providing accurate data for management decision-making and performance tracking.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Collaborated with senior management to create strategic plans for future branch growth and expansion.
- Improved branch efficiency by streamlining operations and implementing new processes.
- Established best practices for resolving client issues quickly while maintaining high standards of professionalism.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and opportunities for advancement.
- Maintained friendly and professional customer interactions.
- Contributed to ongoing process improvements that led to increased efficiency across various aspects of branch operations.
- Maintained compliance with industry regulations, minimizing risk exposure for the company through diligent oversight of operations.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
Supervisor
Mortgage Information Services Inc.
Miramar, FL
02.2003 - 12.2005
- Supervised daily operations to ensure compliance with industry regulations and company policies.
- Trained and mentored staff to improve workflow efficiency and enhance team performance.
- Implemented process improvements that streamlined loan processing procedures, reducing turnaround time.
- Monitored team performance metrics to identify areas for improvement and drive productivity initiatives.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
High School Diploma -
Hialeah Sr High
Hialeah, FL06.1977
CNA
Filer Jr High
Hialeah, FL03.1976
Skills
Candidate sourcing
Sales expertise
Recruitment expertise
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Staffing Consultant
TransHire
02.2006 - 12.2010
Branch Operations Manager
CTX Mortgage
03.2005 - 02.2006
Supervisor
Mortgage Information Services Inc.
02.2003 - 12.2005
High School Diploma -
Hialeah Sr High
CNA
Filer Jr High