Irma Quevedo
Louisville,KY
Summary
My career objective is to leverage my passion for customer service and my strong interpersonal skills to excel as a cabin crew member position. I aspire to provide customers with a safety, comfortable, and memorable travel experience while upholding the highest standards of professionalism and hospitality. Ensuring working knowledge of all emergency procedures and the ability to operate all emergency equipment for the safety of all passengers. Through dedication, teamwork, and continuous self improvement, I aim to contribute positively to the Airline's reputation and ensure the utmost satisfaction of all customers on board.
Overview
3
3
years of professional experience
Work History
Magna Seating
Line Assembly
08.2024 - Current
- Manufacturing high- quality seating, including seating structures, mechanisms, and hardware, as well as foam and trim products for global automotive, heavy truck and bus industries.
- Participated in regular staff meetings to remain informed on current promotions, events, menu updates, and other pertinent information relevant to providing top-quality guest services.
- Our amazing capabilities include market and consumer research; in depth concept development; and integrated design, engineering, and world- class manufacturing
- Responsible to perform all duties assigned to the assembly of seats and seat components, with the responsibility for completing job task within the cycle time allotted to each task.
- Perform inspection and repair in support of the organizations business objectives as required ensuring that all production meets customer standard.
Server
Olive Garden Restaurant
06.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Setting high standard in myself, the team members and guest as a top priority.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships and setting positive tone for dining experience as first point of contact for incoming guest
- Delivered exceptional dining experiences by providing safe, friendly and attentive service that made our guest feel welcomed thriving to making loyal guest, growing relationships.
Apparel Associate
Walmart
09.2021 - 06.2023
- Managed stock levels on the sales floor through efficient replenishment processes that maintained consistent product availability.
- Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
- Boosted sales by creating visually appealing merchandise displays and maintaining a clean, organized store environment.
- Delivered exceptional customer service by addressing inquiries, resolving issues, and building rapport with clientele.
Education
High School Diploma -
North Bullitt High School
Shepherdsville, KY05-2024
Skills
- Customer service leadership
- Critical thinking
- flexible and can easily adapt to any situation or environment
- Ability to work independently or as apart of a team
- Serve food and drink safety
- Keeping caution of safety around all environments
Timeline
Magna Seating
Line Assembly
08.2024 - Current
Server
Olive Garden Restaurant
06.2023 - 07.2024
Apparel Associate
Walmart
09.2021 - 06.2023
High School Diploma -
North Bullitt High School
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