Irma A. Abreu
Hockley,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Personal Assistant
A&D Fine and Flooring
Katy, Tx
01.2023 - 01.2024
- Managed office supplies inventory and placed orders when necessary.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Managed expense reports, including tracking receipts and processing reimbursements promptly.
- Coordinated meeting and work schedules for staff teams and executives.
- Coordinated catering lunch meeting.
Sales Associate
Gap Outlet
Cypress, TX
08.2019 - 02.2022
- Assisted customers with product selection, sizing and styling.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Processed credit card transactions quickly and securely.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Cleaned shelves, counters and tables to maintain organized store.
Assisted Living Caregiver
Michelle Barbosa
Tomball, Tx
06.2018 - 11.2018
- Helped housekeeping staff with laundry duties when requested.
- Provided companionship through conversation and other recreational activities.
- Assisted with meal preparation according to dietary guidelines set forth by health professionals or family members.
- Maintained a clean and safe environment for the residents.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
Education
High School Diploma -
North Star Christian Academy
Houston, TX04-2021
Skills
- Fast learning
- Screening calls
- Customer Needs Assessment
- Multi-Task Management
- Excellent communication skills
- Coordination skills
- Office Supply Management
- Organizing and Preparing Meetings
Languages
English
Professional
Spanish
Full Professional
Timeline
Personal Assistant
A&D Fine and Flooring
01.2023 - 01.2024
Sales Associate
Gap Outlet
08.2019 - 02.2022
Assisted Living Caregiver
Michelle Barbosa
06.2018 - 11.2018
High School Diploma -
North Star Christian Academy
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