Overview
Work History
Education
Skills
Certification
Timeline
Generic

Irma Yareli Fernandez

Fort Worth,TX

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Agent

Freeway Insurance
Fort Worth, TX
2025 - Current
  • Collaborated with underwriters to assess risks and determine appropriate coverage options for clients.
  • Analyzed market trends to recommend product enhancements that align with customer needs and preferences.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.

Night Receptionist Part Time

Cityview Nursing and Rehabilitation Services
Fort Worth, TX
10.2024 - 02.2025
  • Maintained strict confidentiality regarding guest information, adhering to company policies and procedures.
  • Supported daytime reception team by preparing detailed handover notes highlighting key overnight events and tasks completed.
  • Ensured cleanliness of lobby area and attended to any necessary maintenance tasks, contributing to a well-presented hotel environment.
  • Enhanced guest experience by efficiently managing check-ins and check-outs during night shifts.

Sales Consultant

Honda Of Fort Worth
Https://www.hondaoffortworth.com/dealership/direct
07.2023 - 10.2024
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs
  • Provided sales and customer service assistance to walk-in traffic
  • Followed up with existing customers to provide additional support and address concerns.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.

Agent

Fred Loya Insurance
Fort Worth, TX
01.2022 - 11.2023
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.

Agent

La Familia Auto Insurance
Fort Worth, TX
11.2020 - 08.2021
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service
  • Payments/data entry /

Education

GED -

Tremble Tech
Fort Worth
06-2018

Skills

  • Strong work ethic
  • Cross functional collaboration
  • Phone Etiquette
  • Data entry and Analysis
  • Bilingual

Certification

limited lines license

Timeline

Night Receptionist Part Time

Cityview Nursing and Rehabilitation Services
10.2024 - 02.2025

Sales Consultant

Honda Of Fort Worth
07.2023 - 10.2024

Agent

Fred Loya Insurance
01.2022 - 11.2023

Agent

La Familia Auto Insurance
11.2020 - 08.2021

Agent

Freeway Insurance
2025 - Current

GED -

Tremble Tech
Irma Yareli Fernandez