Summary
Overview
Work History
Education
Skills
Certificationslicense
Timeline
Generic

Melaka Cherell Simmons

Selma,AL

Summary

Detail-oriented team player with strong organizational skills looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Agent

KIN Insurance
04.2023 - Current
  • Calculate premiums and establish payment method
  • Answering calls and responding to customer complaints
  • Accessing customer accounts and policy schedules
  • Providing customers with detailed information about policies and products.

Agent

Direct Auto Insurance
11.2019 - 03.2023
  • Calculate premiums and establish payment method
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries
  • Confer with clients to obtain and provide information when claims are made on a policy
  • Contact underwriter and submit forms to obtain binder coverage
  • Customize insurance programs to suit individual customers, often covering a variety of risks
  • Develop marking strategies to compete with other individuals or companies who sell insurance.

Agent

US Agencies
12.2017 - 10.2019
  • Calculate premiums and establish payment method
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries
  • Confer with clients to obtain and provide information when claims are made on a policy
  • Contact underwriter and submit forms to obtain binder coverage
  • Customize insurance programs to suit individual customers, often covering a variety of risks
  • Develop marking strategies to compete with other individuals or companies who sell insurance.

Agent

Acceptance Auto Insurance
12.2016 - 05.2017
  • Calculate premiums and establish payment method
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries
  • Confer with clients to obtain and provide information when claims are made on a policy
  • Contact underwriter and submit forms to obtain binder coverage
  • Customize insurance programs to suit individual customers, often covering a variety of risks
  • Develop marking strategies to compete with other individuals or companies who sell insurance.

Education

Bachelors in Business Administration -

Strayer University Online

Associate in Science -

Wallace Community College Selma

Dallas County High School

Skills

  • Strong Work Ethic
  • People Oriented
  • Decision Maker
  • Customer Service Relation
  • Communication
  • Problem-solving skills
  • Positive Attitude
  • Customer service and care
  • Clear Communication
  • Documenting information
  • Critical Thinking
  • Stress Management
  • Analytical and Logical Thinking
  • Negotiation

Certificationslicense


  • Property & Casualty License (Alabama, Mississippi, Georgia)
  • Life and Health License (Alabama, Mississippi, Georgia)
  • Insurance Adjuster(P&C, WC, & Crop)

Timeline

Agent

KIN Insurance
04.2023 - Current

Agent

Direct Auto Insurance
11.2019 - 03.2023

Agent

US Agencies
12.2017 - 10.2019

Agent

Acceptance Auto Insurance
12.2016 - 05.2017

Bachelors in Business Administration -

Strayer University Online

Associate in Science -

Wallace Community College Selma

Dallas County High School
Melaka Cherell Simmons