Melaka Cherell Simmons
Selma,AL
Summary
Detail-oriented team player with strong organizational skills looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Agent
KIN Insurance
2023.04 - Current
- Calculate premiums and establish payment method
- Answering calls and responding to customer complaints
- Accessing customer accounts and policy schedules
- Providing customers with detailed information about policies and products.
Agent
Direct Auto Insurance
2019.11 - 2023.03
- Calculate premiums and establish payment method
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries
- Confer with clients to obtain and provide information when claims are made on a policy
- Contact underwriter and submit forms to obtain binder coverage
- Customize insurance programs to suit individual customers, often covering a variety of risks
- Develop marking strategies to compete with other individuals or companies who sell insurance.
Agent
US Agencies
2017.12 - 2019.10
- Calculate premiums and establish payment method
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries
- Confer with clients to obtain and provide information when claims are made on a policy
- Contact underwriter and submit forms to obtain binder coverage
- Customize insurance programs to suit individual customers, often covering a variety of risks
- Develop marking strategies to compete with other individuals or companies who sell insurance.
Agent
Acceptance Auto Insurance
2016.12 - 2017.05
- Calculate premiums and establish payment method
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries
- Confer with clients to obtain and provide information when claims are made on a policy
- Contact underwriter and submit forms to obtain binder coverage
- Customize insurance programs to suit individual customers, often covering a variety of risks
- Develop marking strategies to compete with other individuals or companies who sell insurance.
Education
Bachelors in Business Administration -
Strayer University Online
Associate in Science -
Wallace Community College Selma
Dallas County High School
Skills
- Strong Work Ethic
- People Oriented
- Decision Maker
- Customer Service Relation
- Communication
- Problem-solving skills
- Positive Attitude
- Customer service and care
- Clear Communication
- Documenting information
- Critical Thinking
- Stress Management
- Analytical and Logical Thinking
- Negotiation
Certificationslicense
- Property & Casualty License (Alabama, Mississippi, Georgia)
- Life and Health License (Alabama, Mississippi, Georgia)
- Insurance Adjuster(P&C, WC, & Crop)
Timeline
Agent
KIN Insurance
2023.04 - Current
Agent
Direct Auto Insurance
2019.11 - 2023.03
Agent
US Agencies
2017.12 - 2019.10
Agent
Acceptance Auto Insurance
2016.12 - 2017.05
Bachelors in Business Administration -
Strayer University Online
Associate in Science -
Wallace Community College Selma
Dallas County High School