IRONDLE JULIZZA KING
Cambria Heights,NY
Summary
Legal professional prepared for roles in court administration. Efficiently managed case documentation, scheduled hearings, provided administrative support, and handled transactions in the court system. Focused on team collaboration and achieving results, ensuring smooth court operations and effective communication. Reliable with strong organizational and multitasking abilities.
Overview
16
16
years of professional experience
Work History
Clerical Assistant
Unified Court System
Jamaica, NY
12.2021 - Current
- Provided administrative support by managing case files, building cases, and maintaining accurate records.
- Coordinated scheduling for court hearings, optimizing calendar efficiency and resource allocation.
- Assisted in preparation of legal documents, ensuring compliance with court procedures and standards.
- Utilized case management software to track case progress and update information promptly.
- Managed cash drawer, ensuring accurate cash handling and accountability throughout shifts.
- Managed high-volume phone traffic, ensuring prompt and courteous communication with litigants.
Customer Service Representative
Department of Motor Vehicles
Jamaica, NY
10.2018 - 12.2021
- Resolved customer inquiries regarding vehicle registration and licensing processes efficiently.
- Provided accurate information on DMV policies, procedures, and documentation requirements.
- Assisted in processing applications for driver's licenses and identification cards with attention to detail.
- Processed payments using various methods including cash, credit, and mobile payments.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Balanced cash drawer at the end of each shift, ensuring accuracy in all transactions processed throughout the day.
Transportation Security Officer
Department of Homeland Security
East Elmhurst, NY
11.2016 - 10.2018
- Conducted thorough security screenings of passengers and luggage using advanced scanning technology.
- Enforced compliance with TSA regulations and protocols to ensure safe travel environments.
- Collaborated with team members to identify potential security threats and implement preventive measures.
- Trained new employees on operational procedures, enhancing overall team efficiency and effectiveness.
- Monitored checkpoint activities to maintain high standards of security and customer service.
- Performed pat-downs to look for unauthorized materials and weapons.
- Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
Window Clerk
United States Postal Service, USPS
06.2016 - 12.2016
- Processed incoming and outgoing mail efficiently, ensuring timely delivery to customers.
- Operated postal equipment for package sorting and delivery preparation.
- Assisted customers with inquiries, providing accurate information on services and products.
- Maintained inventory of mailing supplies, ensuring availability for daily operations.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
Cashier
Best Buy
11.2014 - 05.2016
- Processed customer transactions accurately using point-of-sale (POS) systems.
- Maintained organized and clean checkout areas for optimal customer experience.
- Assisted in training new cashiers on operational procedures and customer service standards.
- Resolved customer inquiries and complaints efficiently to enhance satisfaction levels.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
The Home Depot Inc
Flushing, NY
05.2014 - 10.2014
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash handling procedures, reducing discrepancies and maintaining financial integrity.
Home Health Aide
Unlimited Care LLC Agency
Brooklyn, NY
08.2010 - 05.2014
- Provided compassionate personal care to clients, enhancing comfort and quality of life.
- Assisted with daily living activities, promoting independence and dignity for patients.
- Administered medications and monitored patient health, ensuring compliance with care plans.
- Collaborated with healthcare professionals to develop tailored care strategies for diverse needs.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Education
High School Diploma -
Long Island City High School
Long Island CitySkills
- Document management
- Scheduling and calendar management
- Detail-oriented data management
- Customer service
Timeline
Clerical Assistant
Unified Court System
12.2021 - Current
Customer Service Representative
Department of Motor Vehicles
10.2018 - 12.2021
Transportation Security Officer
Department of Homeland Security
11.2016 - 10.2018
Window Clerk
United States Postal Service, USPS
06.2016 - 12.2016
Cashier
Best Buy
11.2014 - 05.2016
Cashier
The Home Depot Inc
05.2014 - 10.2014
Home Health Aide
Unlimited Care LLC Agency
08.2010 - 05.2014
High School Diploma -
Long Island City High School