Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ironelys Tejada

Raleigh,NC

Summary

  • I am writing to express my interest in being considered for a position within your company. I take pride in and responsibility for the accuracy of my work and am interested in working with your organization. With my various experiences managing personal issues and Security information, I am qualified for the position advertised. I currently hold an associate degree in Fine Arts at Wake Technical Community College. I take pride in my work and ownership of my own career growth. I place a high value on personal integrity and represent myself in an ethical and respectable manner. With my various experiences in the Customer Service industry, I am an excellent candidate for your company. Some of my qualities include, but are not limited to:
  • The ability to communicate effectively with customers and fellow coworkers in English and Spanish
  • The ability to grasp new concepts quickly and efficiently
  • Keen attention to details
  • A dynamic professional poised to leverage education and experience towards growing a successful career with a company seeking an articulate collaborator committed to supporting company objectives. Superb leadership, interpersonal, planning and communication abilities.

Overview

5
5
years of professional experience

Work History

Sales Floor Associate

ULTA Beauty
, NC
12.2023 - 02.2024
  • Sales and promotional events
  • Setting up advertising displays or arranging merchandise to highlight sales and promotional events
  • Participating in physical inventory preparation, execution, and follow-up
  • Executing receipt of shipment truck within company guidelines
  • Staying informed regarding new or existing products (e.g., their ingredients and benefits) to better serve guests
  • Promptly acknowledging and warmly greeting each guest entering the store
  • Offering friendly, knowledgeable, and courteous service that always takes priority over other related duties
  • Determining each guest's needs and answering questions concerning products and services (partnering with management as needed).

Retail (laborer)

Amazon
10.2021 - 01.2022
  • Packing the customer's order in the appropriate box size with the correct amount of packaging materials (air bubbles)
  • Sorting out the customers' orders to which all items match what is on the customer receipt so the packer could send out the orders with no issues
  • Loading trailers with completed packed orders in the requirements stated for the position
  • Placing items received for inventory in the appropriate locations within the warehouse
  • Processing and fixing all issues that arise when dealing with customer orders such as missing items, excess items, Weight issues, and many more by using computer programs provided to me
  • Manually apply all shipping information needed for the shipping label using computer tools and then send it out to be shipped
  • Making sure all orders get to the shipping department by the time it needs to be.

Retail (Customer service)

Ross
10.2020 - 10.2021
  • Assisting customers with the selection of merchandise
  • Greeting, interacting, and monitoring customers to help the store in loss prevention
  • Displaying and organizing products in a store for the customers to locate easily
  • Demonstrating excellent organizational skills with the ability to prioritize workload and multitask in a challenging environment while maintaining attention to detail
  • Maintained high standards of customer service during high volume, fast-paced operations
  • Performed inventory duties for the store.

Cosmetologist

Jasmin Dominican Style One Stop Hair Solon
08.2019 - 02.2020
  • Dealing with daily enquiries via post, phone and email and directing queries to a relevant member of staff
  • Managing and organizing our filing and record system
  • Completing all administrative processes and procedures in adherence to company standards and policy
  • Always covering the reception area, welcoming visitors, processing deliveries, and dealing with queries
  • Ensuring the visitor book is completed and signed to comply with company rules and regulations.

Education

Diploma -

Waketech Community College
North Carolina
10-2020

High School Diploma -

Padre Emiliano Tardif
Dominican Republic
07-2016

Customer Service

Waketech Community Collage
North Carolina

Skills

  • Good organization and mathematical skills
  • Detailed oriented
  • Computer skills include typing at Gross WPM 51/ Net WPM 54, Efficient in Microsoft Office Suite, Windows 10, and Internet for research
  • Analytical skills and with a sharp memory
  • Have a thirst for learning new skills all the time
  • Extremely good history with the previous employers
  • Willingness to take on more responsibilities and the ambition to move forward in this profession
  • Ability to gel well in a team and work with others
  • Sales experience
  • Cultivating and establishing a training program
  • Bilingual

Additional Information

Padre Emiliano Tardif, Dominican Republic - High School Diploma

Timeline

Sales Floor Associate

ULTA Beauty
12.2023 - 02.2024

Retail (laborer)

Amazon
10.2021 - 01.2022

Retail (Customer service)

Ross
10.2020 - 10.2021

Cosmetologist

Jasmin Dominican Style One Stop Hair Solon
08.2019 - 02.2020

Diploma -

Waketech Community College

High School Diploma -

Padre Emiliano Tardif

Customer Service

Waketech Community Collage

Similar Profiles

CREATE PROFILE
Ironelys Tejada