Irron Boutin
Duson,LA
Summary
Dynamic operations manager with a proven track record at Ridge Gas and Grocery, excelling in inventory management and customer service. Skilled in vendor negotiation and staff training, I foster strong client relationships and enhance operational efficiency. Committed to delivering exceptional results while maintaining a dependable and reliable work ethic.
Overview
18
18
years of professional experience
Work History
Owner/Operator
Ridge Gas and Grocery
08.2021 - Current
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Supervised staff, providing training and fostering a collaborative work environment.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Developed marketing strategies to increase store visibility and attract new customers.
- Analyzed sales data to identify trends and adjust product offerings accordingly.
- Ensured compliance with health and safety regulations to maintain a safe environment for staff and customers.
- Established strong vendor relationships to negotiate favorable terms and improve supply chain efficiency.
- Oversaw financial operations, including budgeting, forecasting, and expense management.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
Owner/Operator
Irron Boutin Trucking
Rayne, LA
07.2015 - 08.2021
- Operated delivery vehicles safely to ensure timely arrival of goods.
- Conducted pre-trip inspections to maintain vehicle safety and compliance standards.
- Managed route planning to optimize delivery efficiency and reduce fuel consumption.
- Collaborated with dispatch teams to confirm schedules and address customer needs promptly.
- Assisted in training new drivers on safety protocols and operational procedures.
- Resolved delivery issues through effective communication with clients and team members.
- Implemented best practices for load securing to minimize damage during transit.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Lease Operator
Bruce Oakley
North Little Rock, AR
01.2008 - 08.2015
- Maintained accurate logs of driving hours, mileage, and vehicle maintenance records.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained clean and organized vehicle, enhancing professional image of company.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
- Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
- Participated in safety training and workshops, applying learned techniques to daily driving practices.
- Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
Education
High School Diploma - Agriculture
Acadiana High School
Scott, LA05.1999
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Staff training and development
- Personnel management
- Operations oversight
- Negotiation
- Inventory management
- Payroll processing
- DOT compliance
- Business operations management
- Client relationship management
- Sales strategy development
- Cost management
- Vendor negotiation
- Strong work ethic
- Dependable and reliable
- Customer service
- Customer-oriented
- Vehicle inspections
- Safe driving practices
- Accurate record keeping
- Load security
- Order picking and processing
- Transportation safety
Timeline
Owner/Operator
Ridge Gas and Grocery
08.2021 - Current
Owner/Operator
Irron Boutin Trucking
07.2015 - 08.2021
Lease Operator
Bruce Oakley
01.2008 - 08.2015
High School Diploma - Agriculture
Acadiana High School