Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Irsy Paola Guzman

Irsy Paola Guzman

Hamilton,NJ

Summary

Personable and dedicated customer service representative with experience in the call center industry. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand skills while facilitating company growth.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Data Vimenca
Santiago, Dominican Republic
05.2022 - 04.2023
  • Provided customer service support to customers in English and Spanish over the phone.

Customer Service Representative

Support Services Group
Santiago, Dominican Republic
09.2021 - 04.2022
  • Provided customer service support to customers in English and Spanish over the phone and by chats.

Education

High School Diploma - Computer Science

Instituto Politécnico Nuestra Señora De Las Mercedes
Santiago, Dominican Republic
12.2019

Intermediate English Diploma -

ELI (English Language Institute)
Santiago, Dominican Republic
12-2019

Some College (No Degree) - Business Administration Focus On Tourism

Universidad Tecnológica De Santiago (UTESA)
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Skills

  • Inbound Calling
  • Reading Comprehension
  • Written comprehension
  • Multi-Task Management
  • Typing proficiency
  • Active Listening
  • Organization
  • Providing customer support
  • Spanish Fluency

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Customer Service Representative

Data Vimenca
05.2022 - 04.2023

Customer Service Representative

Support Services Group
09.2021 - 04.2022

High School Diploma - Computer Science

Instituto Politécnico Nuestra Señora De Las Mercedes

Intermediate English Diploma -

ELI (English Language Institute)

Some College (No Degree) - Business Administration Focus On Tourism

Universidad Tecnológica De Santiago (UTESA)

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Irsy Paola Guzman