Irta Xhahysa

• Oversee daily operations of a residential community, including maintenance, budgeting, and vendor coordination
• Manage delinquency collections and coordinate with attorneys on collection efforts
• Ensure compliance with HOA governing documents and Florida statutes
• Prepare reports and updates for the Board; support board meetings and homeowner communications
• Address resident concerns, enforce violations, and coordinate legal and insurance matters

Company Overview: ACREM is part of BALFIN Group, one of the most important and successful investment groups in the western Balkans (https://balfin.al; https://qtu.al).

• Oversaw day-to-day mall operations, ensuring a seamless and efficient environment for both tenants and shoppers.
• Successfully attracted and onboarded new tenants to enhance the mall's tenant mix and revenue streams.
• Developed and managed the mall's budget, tracking revenue, expenses, and capital improvements to ensure financial targets were met.
• Implemented customer service initiatives to enhance the overall shopping experience and build customer loyalty.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Company Overview: (https://greencoast.al)

• Identified resident needs, preferences, and trends within the Green Coast Residences.
• Managed the budget for service development and implementation.
• Negotiated agreements with service providers, securing favorable terms and pricing to benefit both residents and the community.
• Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
• Enhanced the company''s profitability by identifying and eliminating inefficiencies in existing business processes.
• Established valuable partnerships with complementary businesses, creating mutually beneficial synergies that accelerated growth for both parties.

Company Overview: (https:://balfinrealestate.al)

• Oversaw daily operations and maintenance of residential properties, ensuring a safe and well-maintained environment.
• Facilitated positive tenant relationships by addressing inquiries, concerns, and resolving disputes in a professional and timely manner.
• Developed and managed annual property budgets, optimizing expenses while maintaining high-quality services.

• Worked with maintenance staff and contractors to ensure the mall's cleanliness, safety, and proper functioning.
• Assisted in maintaining positive relationships with mall tenants, addressing their concerns, and facilitating lease agreements and renewals.
• Supported the planning and execution of mall events, promotions, and marketing campaigns to drive foot traffic and increase sales.