Irvin Bautista-Diaz
Summary
Reliable Shift Leader with a track record of almost four years without calling out for a single shift. As a Shift Leader, I was tasked with learning how to communicate with customers, managing team dynamics, launching/closing the McDonald's POS, making deposits, training employees, and best of all keeping my team motivated. Above all, these skills helped assure that whoever walked in the door or came through the drive-thru happily returned.
Overview
6
6
years of professional experience
Work History
Shift Leader
McDonald's
04.2019 - Current
- Developed action plans to address operational challenges, resulting in cohesive team environment.
- Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
- Motivated staff through recognition programs, fostering a positive workplace culture and increasing morale.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Northwood High School
Pittsboro06-2023
Skills
- POS system operation
- Inventory counts
- Assigning work
- Complaint resolution
- Sales reporting
- Data analysis
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Shift Leader
McDonald's
04.2019 - Current
High School Diploma -
Northwood High School
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