Irwin Vazquez
San Antonio,TX
Summary
What I may lack in years of experience I make up for in my willingness to be trained and learn new techniques and be disposed to fulfill my tasks. I try my hardest to not only finish my work but to do it in a professional and efficient manner. I am reliable and upbeat and successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
6
6
years of professional experience
Work History
Perishables Representative
H-E-B
10.2021 - Current
- Rotate perishable merchandise to facilitate quick product searches.
- Open cartons and priced items accurately, maintaining store shelves fully stocked according to tag allocations.
- Answer customer questions about products and services, help locate merchandise, and promote key items.
- Engage in friendly conversation with customer to better uncover individual needs.
- Listen to customer needs and desires to identify and recommend optimal products.
- Open, shelf and merchandise new products in visually appealing and organize displays for optimal sales promotions.
- Deliver energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Use in-store system to locate inventory and place special orders for customers.
- Wrap and weigh seafood department products.
- Strive to create a strong rapport with customers and create a positive impression of business.
- Have volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Create inviting environment for customers by maintaining store organization and cleanliness.
- Build customer loyalty and retention by delivering excellent shopping experiences.
- Stock merchandise, clearly labeling items, and arranging according to date of expiration
In Home Caregiver
En Su Casa Caregivers
05.2021 - 07.2021
- Assisted patient with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patient with assistance in completing daily tasks, reducing daily burden on family members.
- Traveled to clients homes to complete healthcare services and promote continuity of care.
- Monitored progress and documented patient health status changes to keep care team updated.
Drive Thru Cashier
Taqueria Guadalajara
11.2020 - 04.2021
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Demonstrated excellent customer service skills to increase customer satisfaction.
- Resolved problems with orders quickly and offered refund or replacement.
- Followed company policies and procedures regarding cash handling.
- Monitored customer orders to confirm accuracy in preparation and delivery.
- Balanced cash drawer at beginning and close of shift.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Identified and resolved discrepancies and errors in customer accounts.
Psychiatric Nursing Assistant
San Antonio State Hospital
08.2020 - 11.2020
- Assisted staff members during emergency situations while maintaining professionalism and observational skills.
- Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
- Collaborated with facility psychiatrists to determine effectiveness of treatment and developed new treatment plans.
- Performed intake triage, vitals and assisted patients with mental health screenings.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Highlands High School
San Antonio, TX06.2020
Skills
- Engaging with Diverse Customers
- Ability to Lift 40 Pounds
- Merchandise Recommendations
- Adaptable and Flexible
- Building Customer Loyalty
- Product Demonstration
Languages
Spanish
Native or Bilingual
German
Limited Working
Timeline
Perishables Representative
H-E-B
10.2021 - Current
In Home Caregiver
En Su Casa Caregivers
05.2021 - 07.2021
Drive Thru Cashier
Taqueria Guadalajara
11.2020 - 04.2021
Psychiatric Nursing Assistant
San Antonio State Hospital
08.2020 - 11.2020
High School Diploma -
Highlands High School