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I am Graduated in Bachelor of Cyber Security from Edith Cowan University, Joondalup, and maintaining a GPA of 3.25/4.0. I am a dedicated, motivated, diligent, and smart worker with diverse work experience. Furthermore, with numerous accomplishments, academically and professionally, I am confident of contributing beneficially to achieving the objectives of the organization.

A highly motivated and detail-oriented Level 2 IT/Network Technical Support Engineer with 1 year of experience providing technical support to users. Proficient in troubleshooting software and hardware issues. Excellent customer service skills and ability to communicate technical concepts to non-technical users. Proven track record of resolving technical issues quickly and efficiently.

Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.

To obtain a position in a company, where I can work to assist the company to deliver Excellent services to customers and help maintain the status of the company using my knowledge, competence and capabilities. Seasoned Security Systems Administrator with comprehensive knowledge in network security protocols, system monitoring, and vulnerability assessments. Possess strong skills in multi-platform environments, risk mitigation strategies, and policy development. Demonstrated success in implementing security enhancements to protect data integrity and confidentiality. Experienced in fostering strong relationships with team members and stakeholders while ensuring compliance with industry standards.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

IRWING VIELMA

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Systems & Network Services Level 2

Desktop Support Associate

Classroom Support Services - IT Service Desk

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M.S. - Information Systems

B.S. - Computer Science

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Systems & Network Services Level 2

Desktop Support Associate

Classroom Support Services - IT Service Desk

M.S. - Information Systems

B.S. - Computer Science

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