Iryanna Porras
Borger,TX
Summary
Enthusiastic professional with hands-on experience in busy restaurant settings. Successfully streamlined reservation processes and addressed customer inquiries, ensuring satisfaction during peak hours. Committed to fostering positive relationships with guests while maintaining operational efficiency and high service standards.
Overview
1
1
year of professional experience
Work History
Waitress
The Village Kids
Borger, Texas
08.2025 - 02.2026
- Streamlined reservation and to-go order process to enhance customer experience and operational efficiency.
- Assessed and addressed customer needs in assigned areas, prioritizing tasks during peak hours to ensure smooth service.
- Maintained polite and professional demeanor to encourage customer inquiries and facilitate increased order placements.
- Resolved customer concerns promptly, escalating issues to management when necessary to maintain satisfaction.
- Explained daily specials to customers in an engaging manner to enhance their dining experience.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Enforced safety guidelines for employees and patrons of the restaurant.
Waitress
Sutphens bbq
Borger, Texas
11.2024 - 07.2025
- Provided friendly and efficient service to customers at busy restaurant.
- Took and processed customer orders accurately and promptly.
- Delivered food and drinks to tables in a timely manner.
- Ensured cleanliness of dining area and tables to enhance customer experience.
- Assisted in food preparation and ensured proper presentation of dishes.
- Addressed customer inquiries and resolved complaints to maintain satisfaction.
- Fostered positive relationships with regular customers through engaging conversations.
- Managed cash register transactions with accuracy during closing shifts.
Education
High School Diploma -
Borger High School
Borger, TX05-2026
Some College (No Degree) - Cosmetology
Frank Phillips College
Borger, TXSkills
- Customer service
- Menu knowledge
- Food presentation
- Cash register management
- Multitasking ability
- Time management
- Attention to detail
- Team collaboration
- Conflict resolution
- Stress management
- Service enhancement
- Reliability and punctuality
Languages
- English
- Spanish
Timeline
Waitress
The Village Kids
08.2025 - 02.2026
Waitress
Sutphens bbq
11.2024 - 07.2025
High School Diploma -
Borger High School
Some College (No Degree) - Cosmetology
Frank Phillips College