Iryna Dumanchuk
Brooklyn,NY
Summary
Knowledgeable Nursing student talented at learning quickly and adding value to any team. Strong history of successful projects using leadership, communication and teamwork to complete tasks. Solid academic achievement paired with demonstrated commitment and integrity.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
OBGYN
Brooklyn, NY
09.2023 - Current
- Maintained patient accounts by obtaining, recording and updating personal and financial information.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Greeted and checked in patients, updating patient information in computer system.
- Processed patient payments and scanned identification and insurance cards.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Front Desk Receptionist
Urology
Brooklyn, NY
06.2022 - 08.2022
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Scheduled and confirmed patient appointments and consultations.
- Answered telephones and directed calls to appropriate medical or adminstrative staff.
- Entered insurance, demographics and health history into patient database.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Processed referrals for specialist care when requested by physicians or patients.
Student Services Assistant
Touro College
Brooklyn, NY
09.2020 - 09.2021
- Assisted with scheduling of student appointments with advisors.
- Provided guidance and support to incoming freshmen during their transition into college life.
- Assisted in developing new initiatives to enhance the quality of student services offered by the university.
- Handled incoming calls and directed callers to appropriate department or employee.
- Answered student, family and visitor questions with friendly and knowledgeable support.
- Organized and maintained files related to student services activities.
Education
Registered Nurse - Nursing Major
Long Island University
Brooklyn, NY05-2024
Liberal Arts And Sciences - Associate Degree
Touro College
New York, NY05-2019
Skills
- Strong problem solver
- Customer Service
- Payment Collection
- Appointment Scheduling
- Dedicated team player
- Prioritization and time management
Languages
English
Professional
Ukrainian
Native/ Bilingual
Russian
Native/ Bilingual
Timeline
Front Desk Receptionist
OBGYN
09.2023 - Current
Front Desk Receptionist
Urology
06.2022 - 08.2022
Student Services Assistant
Touro College
09.2020 - 09.2021
Registered Nurse - Nursing Major
Long Island University
Liberal Arts And Sciences - Associate Degree
Touro College
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