Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Iryna Penar

Chicago,IL

Summary

Results-driven supervisor with expertise in customer relationship management and conflict resolution. Proven ability to coordinate schedules and resolve complaints, ensuring client satisfaction and operational efficiency.

Overview

7
7
years of professional experience

Work History

Supervisor

European Service At Home
Chicago, Illinois
06.2022 - 05.2025
  • Supervised daily operations to ensure quality service for clients.
  • Coordinated schedules for caregivers to optimize client coverage.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.

Preschool Teacher

Ilearn Center
Chicago, Illinois
06.2018 - 06.2022
  • Organized classroom materials and resources for efficient learning experiences.
  • Taught children foundational skills in colors, shapes and letters.
  • Established positive relationships with parents and guardians by regularly communicating student progress.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.

Education

Bachelor of Arts - German Language And Literature

Vasyl Stefanyk Precarpatian National University
Ivano-Frankivsk/ Ukraine
07-2017

Skills

  • Customer relationship management
  • Conflict resolution
  • Verbal and written communication
  • Documentation and reporting
  • Customer service

Languages

English
Professional
Polish
Limited
Ukrainian
Full Professional
Russian
Professional

Timeline

Supervisor

European Service At Home
06.2022 - 05.2025

Preschool Teacher

Ilearn Center
06.2018 - 06.2022

Bachelor of Arts - German Language And Literature

Vasyl Stefanyk Precarpatian National University

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