Iryna Zvirenko
Long Lake,MN
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Self-employeed
04.2023 - Current
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained up-to-date knowledge of product and service changes.
- Handled customer inquiries and suggestions courteously and professionally.
- Processed customer service orders promptly to increase customer satisfaction.
Education
No Degree -
Kaplan Financial Education
04.2023
Bachelor of Science -
Pedagogical Education
Ukraine06.2012
Skills
- Customer Relations
- Critical Thinking
- Payment Processing
- Customer Service
- Understanding Customer Needs
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Russian
Professional Working
Timeline
Customer Service Representative
Self-employeed
04.2023 - Current
No Degree -
Kaplan Financial Education
Bachelor of Science -
Pedagogical Education
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