Professional Summary
Overview
Work History
Education
Skills
Timeline

Isa Abdullah

Paychex Inc
Wilson,NC
20
years of professional experience

Results-driven Payroll Specialist with extensive experience at Paychex Inc, adept at ensuring compliance and accuracy in payroll processing. Recognized for enhancing employee satisfaction through timely resolutions and effective communication. Skilled in payroll administration and customer service, consistently meeting deadlines while maintaining confidentiality and fostering a collaborative work environment.

Dedicated professional with a strong work ethic and exceptional analytical skills. Experienced in managing payroll processes, addressing employee inquiries, and ensuring compliance with payroll regulations. Committed to delivering high-quality service and fostering interdepartmental collaboration.

Work History

Payroll Specialist

20 Years 5 Months
Paychex Inc | 03.2006 - Current
  • Guided employers in addressing employee inquiries related to paycheck deductions and payroll issues through effective communication.
  • Executed calculations for overtime, vacation, and sick leave to guarantee accurate payroll data.
  • Oversaw verification and submission of timekeeping information to streamline payroll processing.
  • Safeguarded confidential employee information while resolving payroll concerns or disputes.
  • Administered garnishments, levies, and support orders in line with legal requirements, reducing potential company liabilities.
  • Streamlined onboarding processes for new hires by efficiently entering necessary data into the payroll system.
  • Confirmed compliance with all relevant federal, state, and local payroll laws and regulations.
  • Introduced direct deposit options for employees, resulting in increased convenience and improved satisfaction.
  • Conducted research on payroll discrepancies and managed payments for federal and state taxes, Social Security, Medicare, and various employee deductions.
  • Achieved higher employee satisfaction through prompt and accurate payroll processing and effective issue resolution.
  • Fostered interdepartmental collaboration to resolve payroll-related challenges, enhancing teamwork in problem-solving.
  • Performed accurate data entry and maintained comprehensive employee payroll records.
  • Administered payroll processing for diverse client accounts while ensuring adherence to federal and state regulations.

Education

High School Diploma

Amityville Memorial High School | Amityville, NY

Earned Regents Diploma

Cosmetology

LIBS | Levittown, NY

Property And Casualty Insurance

Hofstra University | Hempstead, NY | 04.2020

Skills

Payroll processing
New hire processing
Time sheet review
Payroll administration
Meeting deadlines
Telephone and email etiquette
Policy adherence
Diplomatic
Analytical skills
Customer service
Critical thinking
Dependable and adaptable
Skilled in Jobforce
Microsoft Word
Finesse
basic Excel
Paychex Flex
Time management
Strong work ethic

Timeline

Payroll Specialist

Paychex Inc
03.2006 - CurrentRead More

Amityville Memorial High School

High School Diploma
Read More

LIBS

Cosmetology
Read More

Hofstra University

Property And Casualty Insurance
Read More
Isa Abdullah