Maria Rodriguez
El Paso
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Experienced with team leadership, operational management, and customer service excellence. Utilize strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Manager
Ep Dentistry for Kids
El Paso, TX
02.2024 - Current
- Supervised daily operations to ensure efficient patient flow and optimal scheduling.
- Supply orders (Smile makers, kinder krowns, henry schein, Airgas, Dentira.)
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Implemented staff training programs to elevate service standards and knowledge.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Analyzed patient feedback to identify areas for service improvement and development.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Registered Dental Assistant
Ep Dentistry For Kids
El Paso, TX
09.2017 - 02.2024
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies.
- Performed general chair-side and duties for general dentistry.
- Dentrix to document and maintain patient information and health background.
- Scheduled and confirmed patient appointments.
- Educated patients on postoperative care.
- Dental Prophylaxis.
- Dental sealants.
- Intraoral Images and X-rays.
- GA
- Conscious sedation
- N2O ops
Shift Leader
Subway Restaurants
El Paso, TX
04.2015 - 09.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions using POS software.
- Conducted regular reviews of operations and identified areas for improvement.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma - Registered Dental Assistant
Brightwood College
El Paso, TX09.2017
High School Diploma -
El Paso High School
El Paso, TX06.2015
Skills
- Electronic Charting
- Team Collaboration
- Restorative Dentistry
- Dental Radiography
- Patient Counseling
- Medical Records Management
- Dental Impressions
- Oral hygiene education
- Dental materials knowledge
- Proficient in Dentrix
- Customer Service
- Sealant Application
- Team leadership
- Decision-making
- Problem-solving
- Customer relations
- Team motivation
- Employee scheduling
- Staff training and development
- Staff management
- Task delegation
- Conflict resolution
Certification
- RDA - Registered Dental Assistant
- Coronal Polish
- X-Ray certified
- Dental Sealant
Languages
Spanish
Native or Bilingual
Timeline
Assistant Manager
Ep Dentistry for Kids
02.2024 - Current
Registered Dental Assistant
Ep Dentistry For Kids
09.2017 - 02.2024
Shift Leader
Subway Restaurants
04.2015 - 09.2017
High School Diploma -
El Paso High School
High School Diploma - Registered Dental Assistant
Brightwood College