Isaac Abbott
Billings,MT
Summary
Thorough Customer Retention Specialist with 10+ years of experience working in the sales industry. Committed to providing super customer service efficiently and courteously. Proficient in processing new accounts and explaining new services and products to interested customers.
Overview
9
9
years of professional experience
Work History
Sales Associate
YHIC
Billings, Mt
10.2025 - Current
- Assisted customers in product selection and provided tailored recommendations.
- Managed inventory levels and organized product displays for optimal visibility.
- Processed transactions efficiently using point-of-sale systems and cash handling procedures.
Driver
FedEx Exspress
Billings, Mt
02.2024 - 10.2025
- Operated delivery vehicles to transport packages efficiently across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate delivery logs and documentation for package tracking purposes.
Operater
True green
Billings, Mt
02.2023 - 02.2024
- Operated equipment for lawn care and pest control services efficiently.
- Maintained high standards of safety while performing daily operational tasks.
- Assisted in training new team members on service protocols and equipment usage.
- Communicated with customers to understand their lawn care needs effectively.
Retention Specialist
Spectrum
08.2021 - 02.2023
- Established customer retention programs to improve loyalty and increase lifetime value.
- Utilized knowledge of customer experience to create specialized plans for customer retention.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Associate
Soliel
04.2017 - 08.2021
- Maintained current knowledge of evolving changes in marketplace.
- Developed, maintained and utilized diverse client base.
- Presented professional image consistent with company's brand values.
- Contributed to team objectives in fast-paced environment.
- Engaged with customers to build rapport and loyalty.
- Achieved or exceeded company-defined sales quotas.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Negotiated prices, terms of sales and service agreements.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Central High School
Phenix City, ALSkills
- Solution Development
- Sales Training
- Product Promotion
- Excellent People Skills
- Guest Relations
- Sales Expertise
- Multitasking Strengths
Accomplishments
- Top Agent in the Country.
- Top Agent in the center.
- Recognition for communication skills towards customers.
- Recognition for most items sold in the business.
Timeline
Sales Associate
YHIC
10.2025 - Current
Driver
FedEx Exspress
02.2024 - 10.2025
Operater
True green
02.2023 - 02.2024
Retention Specialist
Spectrum
08.2021 - 02.2023
Sales Associate
Soliel
04.2017 - 08.2021
High School Diploma -
Central High School