ISAAC ACKAH
Delaware
Summary
To develop a career with a high sense of professionalism through clear vision, direction and strong teamwork. I aspire to contribute my knowledge, skills, and expertise in analysis, administration, corporate governance, compliance and finance in a progressive corporate environment in which these skills are relevant and appreciated.
Overview
13
13
years of professional experience
Work History
Compliance and Due Diligence Officer
Zenith Bank Ghana Limited, Compliance Department & Due Diligence Department
09.2015 - 09.2025
- Conducting due diligence on corresponding banks and third party collaborators
- Trained staff and sub-agent personnel on compliance protocols and procedures
- Negotiating with the banks' suppliers on various contracts for the bank
- Review of transactions quarantined by Sanctions Screening Software
- Assessed risk on new products to identify potential AML/CFT vulnerabilities
- Performed due diligence on corresponding banks and third-party collaborators to ensure regulatory compliance
- Submitting returns to regulators and group company
- Politically exposed people list management
- Staff and Sub-agent staff training
- Review for bankers' request form for information from foreign banks
- Submitting returns to regulators and group company
- Maintaining schedule of deferred and outstanding documents
- Review of accounts opened via the banks' account opening software
- Conducted review of daily newspapers for relevant news impacting the financial sector.
Analyst, e-CDD Remediation
Standard Chartered Bank, Ghana, Business Banking Department
06.2014 - 03.2015
- Reviewed business client documents from various spoke countries for completeness and conformance to specific CDD policies and country addendums.
- Review business Clients documents emanating from various spoke countries to ensure completeness and conformation to the specific CDD policy and addendum of the country concerned.
- Liaise with spoke migration team where discrepancies are identified in accounts being migrated so these are resolved in conformation with the specific country CDD policy addendum
- Executed various administrative tasks to support team operations
Teller
Standard Chartered Bank Ghana Ltd
01.2014 - 06.2014
- Generated revenue growth through referrals for bank solutions.
- Enhanced customer satisfaction by promptly addressing requests.
- Processed outward and inward remittances efficiently.
- Preparing bankers’ drafts (local and foreign)
- Dispensed cash to customers at the bank's teller window.
Compliance Officer
Standard Chartered Bank, Ghana
10.2012 - 11.2013
- Performed the role of Financial Crime Risk Assistant / CDD Officer.
- Furnishing regulators with suspicious activity report as well as their request for information on customers (Example: Statements of account, Swifts messages, Account Opening Forms.)
- Generated reports on investigations of ATM fraud and various fraudulent activities to support risk assessment and compliance efforts.
- Performing Gap analysis on Bribery and Corruption Act.
- Preparing and providing reports on the position of the bank as to the risk and performance of the bank to the Chief Executive Officer. This report included information with regards to Data Leakage Protection, Suspicious Activity Report figures as well as Fraud figures.
- Prepared a control book to track all regulatory directives and laws received from regulators.
- Prepared and delivered risk and performance reports to the Chief Executive Officer, including data leakage protection, suspicious activity report figures, and fraud statistics.
- Acted as Personal Assistant to the Head of Compliance.
Education
Bachelor of Business Administration - Banking & Finance
All Nations University
Ghana11-2012
Skills
- Investigation management
- Information verification
- Report generation
- Report writing
- Regulatory compliance
- Problem-solving
- Risk assessment
- Attention to detail
- Teamwork and collaboration
- Work coordination
- Cultural awareness
- Innovation and creativity
Accomplishments
- Was able to help the bank to cut down on money spent in as much as creating value for various purchases for the bank
- Was able identify and resolve fraud and suspicious related transaction patterns which could have ended the Bank in serious regulatory breaches and fines.
- As part of the objectives of Standard Chartered Bank in 2013 to digitize and innovate, I came up with an idea where all Directives and Laws received from regulators were loaded onto a portal called the OBLIGATION REGISTER. This helped the various units and departments to electronically access directives and laws without going through files.
- First Aider (Standard Chartered Bank Ghana Ltd) Compliance Department.
- As part of my job description to contribute to sales and revenue of the bank I gave several referrals on the solutions offered by the bank which contributed to revenue growth of the bank in general.
- Together with my Customer Due Diligent team, we were awarded the best in Africa by Standard Chartered Bank world rankings.
Timeline
Compliance and Due Diligence Officer
Zenith Bank Ghana Limited, Compliance Department & Due Diligence Department
09.2015 - 09.2025
Analyst, e-CDD Remediation
Standard Chartered Bank, Ghana, Business Banking Department
06.2014 - 03.2015
Teller
Standard Chartered Bank Ghana Ltd
01.2014 - 06.2014
Compliance Officer
Standard Chartered Bank, Ghana
10.2012 - 11.2013
Bachelor of Business Administration - Banking & Finance
All Nations University
PROFESSIONAL COMPETENCIES
- Highly skilled in providing clerical and administrative support to all departments per policies.
- High levels of multi tasking capabilities and experience in handling various equipment that supports office related tasks.
- Exceptional knowledge in all CDD / AML procedures with specific emphasis on consumer banking, Compliance, CDD Policy, and Country addendum.