Summary
Work History
Education
Skills
Technical Skills
Timeline
Generic

Isaac Adesope

Houston

Summary

Experienced EMR/EHR Support Consultant with a strong track record of providing elbow-to-elbow support during high-volume implementations across major hospital systems. Skilled in assisting clinicians with real-time workflow adoption, troubleshooting system issues, and enhancing end-user confidence across a range of modules. Committed to delivering seamless transitions during EMR go-lives with an emphasis on communication, adaptability, and clinical efficiency.

Work History

Epic Inpatient

Massachusetts General Hospital
Boston
03.2025 - 2025
  • Supported Inpatient Nursing and Physician workflows (Epic Inpatient, EpicCare, Orders, and Documentation).
  • Delivered elbow-to-elbow support during transition from Cerner to Epic.
  • Guided clinicians through Admission/Discharge processes, SmartTools, and MAR documentation.

Epic Ambulatory

Cleveland Clinic
Cleveland
10.2024 - 2024
  • Provided support for Epic Ambulatory and MyChart in multi-specialty clinics.
  • Assisted with note templates, order entry, chart review, and patient portal issues.
  • Provided hands-on support to physicians, nurses, and front-desk staff during Epic Ambulatory implementations across multi-specialty outpatient clinics.
  • Trained users on documentation workflows including progress notes, SmartPhrases, SmartTexts, SmartLinks, and after-visit summaries (AVS).
  • Supported clinical staff with order entry, medication reconciliation, lab/imaging orders, referrals, and patient chart review.
  • Assisted front-office personnel with appointment scheduling, patient check-in, registration, and Hyperspace navigation.

Epic Ambulatory

Texas Health Resources
Dallas
04.2024 - 2024
  • Assisted clinical staff with patient chart review, medication reconciliation, lab and imaging orders, and referrals.
  • Supported front-office teams with check-in, scheduling, registration, and Epic Hyperspace navigation.
  • Troubleshot system access, printing issues, and workflow barriers, escalating tickets through ServiceNow or other tracking systems.
  • Reinforced best practices to ensure accurate documentation, timely order placement, and efficient use of Epic Ambulatory features.

Epic ASAP

USCF Medical Center
San Francisco
08.2023 - 2024
  • Provided real-time support to physicians, nurses, and ED techs during Epic ASAP implementation in emergency departments.
  • Helped staff navigate patient tracking boards, results review, and documentation shortcuts to enhance throughput and reduce errors.
  • Trained users on high-acuity workflows including triage documentation, quick registration, discharge instructions, and real-time tracking.
  • Supported efficient use of chart review, clinical documentation, order entry, and SmartTools (SmartPhrases, SmartTexts) under urgent conditions.

Epic Inpatient

George Washington University Hospital
Washington
05.2023 - 2023
  • Provided elbow-to-elbow support for nurses, physicians, and allied health professionals during Epic Inpatient implementations.
  • Trained users on core workflows including Admission, Transfer, and Discharge (ADT), documentation, medication administration (MAR), and order entry.
  • Assisted with SmartTools such as SmartTexts, SmartPhrases, and SmartLinks for efficient clinical documentation.
  • Supported patient chart review, note writing, problem list updates, and real-time data entry.

Epic Ambulatory

University of Washington Medical Center
Seattle
01.2023 - 2023
  • System-wide Epic launch support for multiple departments.
  • Provided front-line support for documentation, SmartPhrases, MAR, and order entry.
  • Ensured workflow compliance and issue escalation during go-live command center operations.

Epic Ambulatory

DeliverHealth
Philadelphia
11.2022 - 2023
  • Provided elbow-to-elbow support to providers, nurses, and clinical staff across multiple ambulatory clinics during Epic go-live.
  • Trained users on documentation workflows, SmartTools (SmartTexts, SmartPhrases), order entry, and after-visit summaries.
  • Supported chart review, lab/imaging orders, problem list management, and referral workflows.
  • Assisted medical assistants and front-desk staff with patient check-in, registration, and appointment scheduling within Epic.

Epic ClinDoc Go-Live Support

Providence Health
California
09.2021 - 2021
  • Delivered go-live support for clinicians using the Epic ClinDoc module, focusing on documentation accuracy and efficiency.
  • Provided hands-on training to physicians, nurses, and allied health professionals on note writing, flowsheets, and SmartTools.
  • Assisted staff with chart review, clinical documentation, and discharge instructions using standardized workflows.
  • Ensured accurate use of SmartPhrases, SmartTexts, and SmartLinks for comprehensive documentation.

Epic Inpatient

Dallas Medical Center
Dallas
05.2021 - 2021
  • Delivered in-person support to clinicians and nursing staff during Epic Inpatient implementation.
  • Trained users on inpatient workflows including Admission, Transfer, and Discharge (ADT), medication administration (MAR), and documentation best practices.
  • Provided guidance on the use of SmartTools such as SmartTexts, SmartLinks, and SmartPhrases to streamline clinical documentation.
  • Assisted with real-time patient chart navigation, order entry, and clinical notes within Epic.

Epic Inpatient

Banner Health
Phoenix
03.2021 - 2021
  • Delivered on-site support for both Inpatient and Ambulatory modules during full Epic implementation.
  • Trained providers and nurses on documentation workflows, order entry, chart navigation, and discharge processes.
  • Assisted front desk and clinical support staff with registration, scheduling, and clinical documentation in Epic Ambulatory.

Epic ClinDoc

Shannon Medical Center
San Angelo
03.2019 - 2019
  • Provided bedside support to clinical staff during the implementation of the Epic ClinDoc module.
  • Trained nurses and physicians on documentation workflows, including flowsheets, narrative notes, and discharge instructions.
  • Assisted users with SmartPhrases, SmartTexts, and SmartLinks to ensure consistent and efficient documentation.
  • Supported accurate chart review, vitals documentation, and structured data entry for inpatient units.

Epic Inpatient

Duke University Health
Raleigh
07.2018 - 2018
  • Provided elbow-to-elbow support for physicians, nurses, and clinical staff during inpatient Epic implementation.
  • Trained users on Admission, Transfer, and Discharge (ADT) workflows, medication administration (MAR), and clinical documentation.
  • Guided staff in the use of SmartTools including SmartPhrases, SmartTexts, and SmartLinks for efficient documentation.
  • Supported patient chart navigation, note writing, order entry, and problem list updates across various units.

Education

Bachelor of Science - Cyber Security

Northwest Missouri State University
Maryville, MO

Skills

  • EMR/EHR
  • Epic Inpatient support
  • User training
  • Problem resolution
  • System troubleshooting
  • Team collaboration
  • Communication strategies
  • Data entry accuracy
  • Attention to detail
  • Epic Modules: Inpatient
  • Epic Modules: Ambulatory
  • Epic Modules: ASAP
  • Epic Modules: MyChart
  • ServiceNow
  • Citrix
  • VPN
  • Zoom
  • Microsoft Teams
  • Ticketing Systems
  • Documentation
  • Order Entry
  • MAR
  • Chart Review
  • SmartTools
  • EHRs: EPIC
  • EHRs: Cerner
  • EHRs: Meditech

Technical Skills

True, Inpatient, Ambulatory, ASAP, MyChart, ServiceNow, Citrix, VPN, Zoom, Microsoft Teams, Ticketing Systems, Documentation, Order Entry, MAR, Chart Review, SmartTools, EPIC, Cerner, Meditech

Timeline

Epic Inpatient

Massachusetts General Hospital
03.2025 - 2025

Epic Ambulatory

Cleveland Clinic
10.2024 - 2024

Epic Ambulatory

Texas Health Resources
04.2024 - 2024

Epic ASAP

USCF Medical Center
08.2023 - 2024

Epic Inpatient

George Washington University Hospital
05.2023 - 2023

Epic Ambulatory

University of Washington Medical Center
01.2023 - 2023

Epic Ambulatory

DeliverHealth
11.2022 - 2023

Epic ClinDoc Go-Live Support

Providence Health
09.2021 - 2021

Epic Inpatient

Dallas Medical Center
05.2021 - 2021

Epic Inpatient

Banner Health
03.2021 - 2021

Epic ClinDoc

Shannon Medical Center
03.2019 - 2019

Epic Inpatient

Duke University Health
07.2018 - 2018

Bachelor of Science - Cyber Security

Northwest Missouri State University

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Isaac Adesope