Isaac Allen
Beckley,WV
Summary
Dedicated and compassionate professional with experience in healthcare, behavioral support, and team leadership. Background includes supervising staff in fast-paced environments, providing patient-centered care in a drug rehabilitation clinic, and facilitating safe, structured family visitations. Skilled in crisis management, documentation, and compliance with health and safety regulations. Strong ability to lead teams, foster collaboration, and deliver empathetic support to diverse populations. Passionate about advancing in the behavioral health field, with the long-term goal of serving as a Clinical Director.
Overview
6
6
years of professional experience
1
1
Certification
4
4
years of post-secondary education
Work History
Supervised Visitation Provider
Generations Health and Wellness
06.2023 - Current
- Case Documentation & Reporting
- Observation & Behavioral Assessment
- Family Dynamics Awareness
- Conflict Resolution & Mediation
- Crisis Management & Safety Monitoring
- Professional Boundaries & Ethics
- Communication with Social Workers & Courts
- Supportive Guidance in Sensitive Situations
- Child Welfare Advocacy
- Cultural Sensitivity & Trauma-Informed Care
Phlebotomist for Addiction Services
Appalachian Labs
01.2022 - 05.2024
- Patient Care & Compassionate Communication
- Specimen Collection & Laboratory Protocols
- Confidentiality & HIPAA Compliance
- Understanding of Addiction & Recovery Processes
- Crisis Intervention & De-escalation Techniques
- Collaboration with Multidisciplinary Teams
- Recordkeeping & Documentation Accuracy
- Health & Safety Protocol Enforcement
- Empathy in High-Stress Environments
Shift Manager
Tudors Biscuit World
01.2020 - 01.2024
- Leadership & Team Supervision
- Staff Training, Mentoring & Development
- Conflict Resolution & Problem Solving
- Customer Service Excellence
- Cash Handling & Accountability
- Time Management in High-Pressure Environments
- Process Improvement & Operational Efficiency
- Compliance with Health & Safety Standards
Education
Bachelor of Arts - Psychology
Marshall University
Huntington, WV 08.2024 - 12.2025
Associate of Applied Science - Business Accounting
New River Community College
Beaver, WV 08.2021 - 05.2024
Skills
- Client care and support
- Empathy and understanding
- Trauma-informed practices
- Conflict resolution strategies
- Crisis management techniques
- De-escalation skills
- Case documentation and reporting
- Behavioral observation
- Confidentiality and HIPAA compliance
- Multidisciplinary collaboration
- Effective communication
- Scheduling and coordination
- Workflow management
- Time management skills
- Addiction recovery knowledge
- Mental health support strategies
- Process improvement initiatives
- Operational efficiency
Certification
- Trama Toolbox Certificate
- Microsoft Excel Certificate
Timeline
Bachelor of Arts - Psychology
Marshall University
08.2024 - 12.2025
Supervised Visitation Provider
Generations Health and Wellness
06.2023 - Current
Phlebotomist for Addiction Services
Appalachian Labs
01.2022 - 05.2024
Associate of Applied Science - Business Accounting
New River Community College
08.2021 - 05.2024
Shift Manager
Tudors Biscuit World
01.2020 - 01.2024