Isaac Barahona
Charlotte,NC
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
2024
2024
years of professional experience
Work History
Crew Member
McDonald's
Charlotte, NC
08.2022 - 01.2024
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Wiped down tables and equipment, swept and refilled stock.
- Resolved customer complaints in a professional manner.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Brewed and served coffee and tea with preferred add-ins.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
Video Editor
Adobe
Charlotte, NC
- I have an Adobe Certified Professional title in Adobe Photoshop, Adobe Illustrator, and Adobe Premiere Pro.
- I gained these titles in school, as they offer Adobe classes and give you the opportunity to take the official test to get an official license.
Education
High School Diploma -
Palisades High School
15221 York Rd, Charlotte, NC 2827806-2026
Adobe Premiere Pro Certified Professional -
Certiport
01-2025
Skills
- Taking orders
- Willingness to learn
- Menu memorization
- Crew leadership
- Machine operations
- Customer service
- Sales expertise
- Beverage preparation
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Portuguese
Limited
Affiliations
- I play soccer for a team, so I will need certain days off sometimes for either practice or games.
Timeline
Crew Member
McDonald's
08.2022 - 01.2024
Video Editor
Adobe
High School Diploma -
Palisades High School
Adobe Premiere Pro Certified Professional -
Certiport
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