Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isaac Bojorquez

Portland,OR

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Machine Operator

JM Eagle Sunnyside
05.2023 - 09.2024
  • Operates plastic extrusion machines such as cut-off saws, pullers, pneumatic-operated belling equipment, extruders, dies and various pipe testing equipment
  • Uses various hand tools, micrometers, OD tapes, banders, and wood saws in the manufacturing of rigid PVC pipe
  • Committed to providing our customers with quality products and to the continuous improvement of our capability to do so
  • Maintain operation of multiple lines, including packaging end product for shipment

Forklift Driver

Walmart Distribution Center Grandview
10.2022 - 05.2023
  • Transported goods between warehouse locations according to shipment and storage needs
  • Removed orders from storage, wrapped and staged for shipments
  • Checked items against documentation for accuracy
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries
  • Located proper slots on storage racks and set pallets in place with forklift
  • Unloaded and stacked materials by raising and lowering lifting devices.

Rendering

Washington Beef Toppenish
03.2022 - 10.2022
  • Loaded, unloaded, and moved material to and from storage and production areas
  • Checked packages and merchandise for damage and notified vendors
  • Maintained a clean, orderly work environment free of hazards
  • Used machinery and equipment such as box cutters, shrink-wrap guns, and electric pallet jacks.

Customer Service Representative

Alorica
04.2020 - 03.2022
  • Responded to customer requests for products, services, and company information.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

SECURITY OFFICER

SUN CITY SECURITY El Paso
12.2016 - 04.2020
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
  • Conducted regular patrols of key areas to spot and control security concerns.

Education

High School Diploma -

Montwood High School
06-2012

Skills

  • Service Delivery Expert
  • Multitasking Expert
  • Customer Service Expert
  • Cutters Expert
  • Rendering Expert
  • Communications Expert
  • Billing Expert
  • Sales Expert
  • Order Picking Expert
  • Forklift Operation

Certification

  • Forklift certified

Timeline

Machine Operator

JM Eagle Sunnyside
05.2023 - 09.2024

Forklift Driver

Walmart Distribution Center Grandview
10.2022 - 05.2023

Rendering

Washington Beef Toppenish
03.2022 - 10.2022

Customer Service Representative

Alorica
04.2020 - 03.2022

SECURITY OFFICER

SUN CITY SECURITY El Paso
12.2016 - 04.2020

High School Diploma -

Montwood High School

Similar Profiles

CREATE PROFILE
Isaac Bojorquez