ISAAC BROWN
Grand Rapids,USA
Summary
Organized and dependable candidate, successful at managing multiple priorities, with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in customer service, sales, and production.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Inventory and Shipping Specialist
Bradford White Water Heaters
04.2024 - 12.2024
- Ensured precise completion of carrier orders using advanced barcode scanners and applications.
- Maintained inventory accuracy by making regular mental cycle counts, reconciling discrepancies with work order number details, and using barcode scanning information.
- Managed shipping documentation: bills of lading, order details, and delivery receipts.
- Inspected water heater packaging and labeling for shipments according to customers' shipping requests, standards, and expectations.
Roll Form Operator
Shape Corp
09.2023 - 04.2024
- Guided steel sheet metal unto processing rolls using jogging controls
- Maintained proper position gauge and measurement parameters
- Used tooling methods to adjust, replace blades gears and crankshafts to ensure accurate and consistent production of parts
- Preformed change-overs with safety equipment, heavy machinery and industrial power tools
- Assisted with Material Handling methods via Forklift/Lift Truck when needed
Casting Operator/Melt Technician
Mobex Global
03.2023 - 08.2023
- Worked collaboratively with engineering staff to optimize the efficiency of castings
- Utilized computer software to control the operation of casting machines
- Performed regular maintenance on casting machinery to ensure optimal performance
- Maintained a high level of safety awareness while operating equipment
- Trained new employees on the safe use of machinery and proper inspections
Sales Rep/Consultant
Titan Satellite & Wireless
04.2019 - 02.2023
- Inside sales for home security, high speed internet services, and smart home systems for companies such as T-Mobile, AT&T and Vivint Home Security
- Also provided services pertaining to dish removal and/or relocation as well as TV wall mounting services
Retail Sales Consultant
Corporate Sprint Store
11.2018 - 03.2019
- Met and exceeded assigned goals for customer experience and reputation, sales, service, revenue, and productivity
- Participated with store management in role plays on a weekly basis to demonstrate appropriate customer service skills in realistic scenarios
- Competitively sold handset products, devices (tablets, wearable accessories, phones), and services (identity theft protection and other)
Crew Agent
NHR services
01.2018 - 09.2018
- Conducted political survey via phone chat
- Performed outbound phone calls from an office setting with questions regarding the options of local residents upon upcoming elections
Server
Buffalo Wild Wings
11.2016 - 12.2017
- Served food, drinks, and accommodated guests' needs in a courteous and timely manner followed by the Buffalo Wild Wings' Blazin' steps of service
- Projected the Buffalo Wild Wings' image and engaged with guests
- Provided an atmosphere of sports, fun, and a warm welcoming at all times
- Relayed all food orders to the kitchen in an efficient manner to ensure every food order was processed accordingly
Inbound Retention Representative
Charter Spectrum
05.2016 - 09.2016
- Negotiated Directly with customers to ensure their loyalty
- Received high inbound call volume regarding irate customers while maintaining a healthy and courteous demeanor
- Competitively met metrics to keep retention levels high and to earn generous commission payout
Education
A.A. - Business Administration
Grand Rapids Community College
Grand Rapids01.2016
High School -
Grand Rapids Union High School
Grand Rapids01.2013
Skills
- Active listening
- Confident and courteous
- Versed in competitive sales
- Fast learner
- Natural leader
- Attention to detail
- Sales expertise
- Forklift trained
- Loading and unloading proficiency
- Forklift
- Driving
- Customer service
- Load & unload
- Retail sales
- Sales
- Live chat
- Door-to-door
- Serving
- Manufacturing
- Communication skills
- Assembly
- Inside sales
- Commercial driving
- Truck driving
- Reach truck
- Carpentry
- Construction
- Woodworking
Certification
- Forklift Certification
- Chauffeur's Permit
- Non-CDL Class C Driver's License
- CDL
- CDL B
- Hazmat Endorsement
- Tanker Endorsement
Timeline
Inventory and Shipping Specialist
Bradford White Water Heaters
04.2024 - 12.2024
Roll Form Operator
Shape Corp
09.2023 - 04.2024
Casting Operator/Melt Technician
Mobex Global
03.2023 - 08.2023
Sales Rep/Consultant
Titan Satellite & Wireless
04.2019 - 02.2023
Retail Sales Consultant
Corporate Sprint Store
11.2018 - 03.2019
Crew Agent
NHR services
01.2018 - 09.2018
Server
Buffalo Wild Wings
11.2016 - 12.2017
Inbound Retention Representative
Charter Spectrum
05.2016 - 09.2016
A.A. - Business Administration
Grand Rapids Community College
High School -
Grand Rapids Union High School
Similar Profiles
Sione BourkeSione Bourke
Water Heater Technician at Accomplished Water HeatersWater Heater Technician at Accomplished Water Heaters
Shelby YokotaShelby Yokota
Manufacturing Assembly Technician at AO Smith Quality Water HeatersManufacturing Assembly Technician at AO Smith Quality Water Heaters
Lisa HicksLisa Hicks
Assembler at AO Smith Quality Water HeatersAssembler at AO Smith Quality Water Heaters
Kirwin Christopher HawkinsKirwin Christopher Hawkins
Market Research Manager/Lead at Gale - A Cengage CompanyMarket Research Manager/Lead at Gale - A Cengage Company
Carlos AlejosCarlos Alejos
Server/Cashier at Cowboy ChickenServer/Cashier at Cowboy Chicken