Isaac Budejen
Publix
Miami,FL
1
Certification
2
years of professional experience
Dedicated Front Service Clerk with a strong focus on customer engagement and complaint resolution. Proven ability to enhance shopping experiences through attentive service and effective problem-solving.
Work History
Front Service Clerk
2 Years 4 Months- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Operated cash registers efficiently, processing transactions accurately and promptly.
- Assisted with product stocking and inventory management to maintain store organization.
- Collaborated with team members to enhance operational workflows and improve service speed.
- Recommended products based on customer preferences, enhancing overall shopping experience.
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
JROTC Cadet
1 Year 10 Months- Led team drills, enhancing teamwork and discipline among peers.
- Trained new cadets on basic military protocols, fostering a supportive learning environment.
- Developed leadership skills through participation in community service projects.
- Organized and executed events, improving logistical coordination within the program.
- Evaluated drill performance, providing constructive feedback to enhance skill development.
- Improved physical fitness levels for increased performance during JROTC athletic events and competitions.
Education
High School Diploma
Skills
Customer engagement
Complaint resolution
Efficient bagging
Safe food handling
Time management
Teamwork and collaboration
Problem-solving skills
Analytical thinking
Maintaining cleanliness
Cash handling
Accomplishments
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
Certification
- CLEO Institute, CLEO Certificate in science
- CGJROTC Award
Timeline
JROTC Cadet
MAST Academy
08.2024 - 06.2026Read More
Front Service Clerk
Publix
04.2024 - CurrentRead More
Mast Academy
High School Diploma
Read More
CLEO certificate in science
Studied AP environmental and AS marine science, and had an opportunity to teach different classrooms about the dangers of global warming and how humans can have an impact in preventing it before it's too late.