ISAAC CIFUENTES
Rockville,MD
Summary
Bilingual and highly motivated student at Montgomery College with strong organizational and communication skills, and a passion for architecture and cars that drives attention to detail and creativity. I’ve lived and studied abroad, gained real-world independence at a young age, and successfully balanced school, work, and life responsibilities. I bring reliability, professionalism, and a fast-learning mindset to every opportunity—and I’m eager to contribute in a clerical, administrative, or customer-facing role while continuing to grow professionally.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Office Assistant
Aspen Hill Driving School
07.2025 - Current
- Increased customer satisfaction by providing professional and courteous front desk support.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Associate
Potbelly
08.2024 - Current
- Performed cash register functions accurately and efficiently.
- Trained new associates on store operations, policies, and procedures.
- Developed and maintained relationships with clients and vendors.
- Cleaned shelves, counters, and tables to maintain an organized store.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Office Assistant Intern
Montgomery County Public Schools - International Admissions & Enrollment Office
11.2024 - 06.2025
- Verified the accuracy of customer information by utilizing company databases and systems.
- Answered, screened, and processed high volume of calls daily with call management system and web-based communications.
- Assisted customers with inquiries and transactions to meet productivity goals and achieve profit growth.
- Promoted collaborative teamwork and loyalty among office staff by modeling empathy and compassion.
- Processing applications by reviewing documents for newcomers.
- Organized files, developed spreadsheets, faxed reports, and scanned documents, maintaining the front desk and reception area in a neat and organized fashion.
Crew Member
Papa Johns
07.2024 - 08.2024
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Maintained an organized work area to ensure efficient operations.
- Wiped down tables and equipment, swept and refilled stock.
- Organized and restocked supplies to support operations and team productivity.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
Education
Associate of Applied Science - Architectural Technology & CAD
Montgomery College
Rockville, MD06-2027
High School Diploma -
Richard Montgomery
Rockville, MD06-2025
Skills
- Customer service
- Employee training
- Cash handling
- Sales support
- Clerical work
- Office equipment
- High-energy attitude
- Quality control
- Organizational skills
- Computer skills
- Problem solution
- Social Interaction
- Communication
- Collaboration
- Data entry
- Answering phones and emails
- Microsoft Office skills
- Calendar management
- Fluent bilingualism
- Empathy and patience
- Problem-solving
- Flexibility and adaptability
- Client relationship management
- Product knowledge
- Service recommendations
- Conflict resolution
Internship
Office Assistant, MCPS - IAE, Rockville, MD, 11/01/24, Current, Verified the accuracy of customer information by utilizing company databases and systems., Answered, screened, and processed high volume of calls daily with call management system and web-based communications., Assisted customers with inquiries and transactions to meet productivity goals and achieve profit growth., Promoted collaborative teamwork and loyalty among office staff by modeling empathy and compassion., Processed applications by reviewing documents for newcomers., Organized files, developed spreadsheets, faxed reports, and scanned documents, maintaining the front desk and reception area in a neat and organized fashion.
Affiliations
VA Chapter 35 Education Beneficiary – Montgomery College (2025–Present)
Dependent of U.S. veteran receiving educational assistance under the Survivors’ and Dependents’ Educational Assistance (DEA) program.
Certification
Maryland Seal of Biliteracy – English & Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Office Assistant
Aspen Hill Driving School
07.2025 - Current
Office Assistant Intern
Montgomery County Public Schools - International Admissions & Enrollment Office
11.2024 - 06.2025
Associate
Potbelly
08.2024 - Current
Crew Member
Papa Johns
07.2024 - 08.2024
Associate of Applied Science - Architectural Technology & CAD
Montgomery College
High School Diploma -
Richard Montgomery
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