Isaac Contreras
Grand Prairie
Summary
Dedicated leader and service-oriented professional eager to join Alliance Aviation Services as an Aviation Operations Coordinator. I bring a strong track record of operational excellence and safety within fast-paced, high-pressure environments. As an analytical problem-solver , I excel at managing complex service logistics and maintaining professional radio communication with pilots and crews. I am committed to fostering team collaboration and using independent decision-making to deliver a superior, high-touch customer experience.
Overview
7
7
years of professional experience
Work History
Fort Carson
4ID Division Airspace Manager
10.2023 - 10.2025
- Ensured aircraft remained separated from other airspace users across multiple forms of communication while in controlled airspace, utilizing radar systems and communication techniques such as email, phone calls, and radio equipment
- Participated in emergency response activities such as search-and-rescue missions or medical evacuations when necessary.
- Utilized advanced problem solving skills when dealing with complex issues such as technical malfunctions.
- Established relationships with other aviation users around the world in order to share best practices and information regarding operations.
- Provided on-the-job training to new airspace managers.
- Maintained efficient and detailed logs, records, and weather reports to aid in effective operational oversight and planning .
- Maintained ethical standards and accountability, managed risk, performed due diligence, and implemented operational best practices.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Adhered to company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Fort Bragg
Fox Co. 3-82, Airfield Radar Controller/Training Supervisor
01.2019 - 10.2023
- Performed administrative tasks such as scheduling shifts for staff members or updating documentation as needed.
- Facilitated communication between pilots, ground controllers, tower operators, and airfield maintenance personnel.
- Developed and maintained an effective team environment by providing guidance, mentoring, and feedback to staff.
- Reviewed radar displays for accuracy in order to maintain situational awareness.
- Generated detailed reports on daily activities, weather conditions, performance metrics, and incident investigations.
- Utilized problem solving skills to analyze complex situations accurately and determine appropriate courses of action.
- Trained new employees on proper operation of air traffic control equipment via on-the-job training.
- Ensured adherence to federal regulations regarding aviation safety rules and records/reports for clarity and completeness.
- Informed pilots about nearby planes and potentially hazardous conditions, such as weather, speed, and direction of wind and visibility problems.
- Inspected, adjusted radio equipment.
- Provided meteorological, navigational, and other information.
- Utilized software platforms to track inbound and outbound aircraft
- Relayed air traffic information, such as courses, altitudes, or expected arrival times, to control centers.
- Delivered services to customer locations within specific timeframes.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Camp Humphreys
Desiderio GCA
12.2018 - 12.2019
- Provided timely and accurate air traffic services to aircraft operating in the vicinity of airports, utilizing radar flight rules and procedures.
- Analyzed radar data in order to detect deviations from standard operational procedures or safety regulations.
- Prepared detailed reports documenting all activities conducted during a shift including any incidents that occurred which may have affected air traffic operations.
- Maintained communication with pilots via radio transmissions to coordinate their movements within airspace.
- Monitored and adjusted aircraft altitude, speed, heading and route to ensure safe separation between aircraft in accordance with established policies and procedures.
- Issued instructions regarding altitude changes, course adjustments, speed restrictions and other maneuvers required for safe navigation of aircraft.
- Investigated complaints filed by pilots regarding air traffic controller performance or errors committed during normal operations.
- Informed pilots about nearby planes and potentially hazardous conditions, such as weather, speed, and direction of wind and visibility problems.
- Maintained radio and telephone contact with adjacent control towers, terminal control units, and other area control centered to coordinate aircraft movement.
- Transferred control of departing flights to traffic control centers and accepted control of arriving flights.
- Monitored aircraft within specific airspace, used radar, computer equipment, and visual references.
- Prioritized operational tasks to ensure effective and safe service was provided to pilots, flight crew and other customers utilizing the airfield
Education
Associate of Applied Science - Small Group Management
Purdue University Global
Lafayette, IN06-2026
High School Diploma -
Seguin High School
Arlington, TX01.2017
Skills
- Establishing strategic relationships
- Detail-oriented data entry
- Cross-functional teamwork
- Expertise in MS Office applications
- Organization and time management
- Data analysis
- Highly motivated with a sense of immediacy
- Leadership development
- Flexibility amid frequent disruptions
- Proficient in diverse communication methods
- Proficient in operational systems and equipment
Timeline
Fort Carson
4ID Division Airspace Manager
10.2023 - 10.2025
Fort Bragg
Fox Co. 3-82, Airfield Radar Controller/Training Supervisor
01.2019 - 10.2023
Camp Humphreys
Desiderio GCA
12.2018 - 12.2019
Associate of Applied Science - Small Group Management
Purdue University Global
High School Diploma -
Seguin High School
Awards
- Advanced Leaders Course
- Echelons Above Brigade Airspace
- Antiterrorism Level 2 Officer Course
- Certificate of achievement on safety of 1000 hours of airfield safety