Isaac Curbow
Tyler
Summary
Dynamic Certified Technician with Valvoline Instant Oil, skilled in advanced troubleshooting and customer service. Achieved efficient service processes, enhancing customer satisfaction and reducing wait times. Proficient in mechanical tools and preventive maintenance, while fostering teamwork and training new staff to uphold safety standards. Committed to delivering exceptional service and vehicle performance.
Overview
3
3
years of professional experience
Work History
Certified Technician
Valvoline Instant Oil
08.2024 - Current
- Performed oil changes and fluid replacements efficiently, ensuring customer satisfaction and vehicle performance.
- Assisted in training new technicians on best practices for safety and service procedures.
- Maintained cleanliness and organization of work area, promoting a safe environment.
- Collaborated with team members to streamline service processes, reducing wait times for customers.
- Achieved timely project completion by coordinating with team members and prioritizing tasks.
- Contributed to workplace safety by adhering to industry standards and conducting thorough inspections.
Cashier
Brookshire Grocery
06.2022 - 08.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining clean and organized checkout areas to enhance customer experience.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to ensure smooth operation during peak hours.
- Educated customers on promotions and loyalty programs to drive engagement.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Certificate of Technical Studies - Auto Mechanics
Tyler Junior College
Tyler, TX07-2026
High School Diploma -
Tyler Legacy
Tyler, TX05-2024
Skills
- Customer service experience
- Electrical repair
- System diagnostics
- Advanced troubleshooting
- Mechanical tools
- Maintenance and repairs
- Installation and repair
- Power Tools and Equipment
- Heavy lifting
- Preventive Maintenance
Timeline
Certified Technician
Valvoline Instant Oil
08.2024 - Current
Cashier
Brookshire Grocery
06.2022 - 08.2024
Certificate of Technical Studies - Auto Mechanics
Tyler Junior College
High School Diploma -
Tyler Legacy