Summary
Overview
Work History
Education
Skills
Musician outside of work.
Languages
Photography
Timeline
Generic

Isaac De La Rosa

Donna,TX

Summary

6 combined years of experience on jobs with costumer service as its main focus. Reliable on multiple positions and efficient with multi-tasking. Outgoing and focused on what kind of experience the costumer wants, and exceed those expectations.

Overview

8
8
years of professional experience

Work History

Self Checkout Cashier

HEB
08.2020 - Current
  • Assisted customers with self-checkout machine operations.
  • Providing costumers with assistance handling the self-checkout machines. .
  • Knowing my store and the products we offer to provide costumers with choices in case an item is unavailable.
  • Cross-Trained in various positions within the Service department. (Checker, Self-Checkout, Gas Station)
  • Monitor SCO area to prevent shrinkage.
  • Able to independently solve costumers problems such as item returns, refunds, coupon usage and price errors on store items.
  • Engage costumers in a professional manner to provide excellent service.
  • Maintaining a positive relationship with coworkers, managers and leads.
  • Accurately checking for identifications on alcohol and tobacco sales.
  • Responsibility of handling problems independently when needed. (SCO, Gas Station)

Drive-Thru Cashier

Whataburger
03.2016 - 03.2020
  • Took orders at drive-thru or front counter. Handling money/card payments accurately to provide great costumer service
  • Followed food safety and sanitation guidelines.
  • Responsible to follow a clean and safe work environment while handling company property.
  • Provided backup for Team Leads on busy days to improve order accuracy and handling.
  • Effective on a fast paced work environment during weekends, holidays, and football season.
  • Accommodated to costumers requests as best as possible.
  • Cross-trained on different areas of the restaurant to increase my experience and provide assistance where needed.

Field Worker

Lakeside Foods
06.2016 - 07.2018
  • Heavy Machine Operator.
  • Transported Pea Combine Tractors to and from different fields.
  • Responsible for basic maintenance on the Harvesters.
  • Harvested crops and loaded them into transport tractors.


Education

No Degree - Music Education

The University of Texas Rio Grande Valley
Edinburg, TX

High School Diploma -

Donna North High School
Donna, TX
05.2018

Skills

  • Cash Handling
  • Leadership Programs
  • Price Identification
  • Customer Care
  • Food Handling Experience
  • Multi-Tasking Skill
  • Till Counting
  • Adaptable and Flexible
  • Able to operate heavy machinery

Musician outside of work.

Part of a Banda SInaloense style group.

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Photography

Currently assisting a small music/video production company with media. Shooting Photos or Video for social media use. 

Timeline

Self Checkout Cashier

HEB
08.2020 - Current

Field Worker

Lakeside Foods
06.2016 - 07.2018

Drive-Thru Cashier

Whataburger
03.2016 - 03.2020

No Degree - Music Education

The University of Texas Rio Grande Valley

High School Diploma -

Donna North High School

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Isaac De La Rosa