Isaac Drayton
El Paso,Texas
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Dependable Food handler successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced Equipment Operator specializing in Agriculture work. Successful at reading and following plans, operating equipment and using tools to complete required tasks.
Overview
4
4
years of professional experience
2
2
Certification
Work History
Server/Food Packer
Peking Garden
06.2022 - Current
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Communicated with supervisors regarding any issues with packaging process.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Customer Service/Maintenance
Tigerland Paintball
06.2019 - 09.2021
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Organized and directed maintenance shutdowns and startups.
- Resolved customer complaints in prompt, polite and professional approach.
- Wrote safety procedures for industrial facilities, enforcing or exceeding industry standards.
- Created and implemented project plans for new or improved industrial processes.
Agricultural Equipment Operator/General Laborer
Sean Landen
06.2019 - 08.2021
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Performed regular maintenance to keep farm equipment in safe working order.
- Supervised work activities of farm laborers and provided instruction and guidance.
- Provided on-the-job training to newly hired workers and team members.
- Set up machines to start production cycles and controlled machine settings.
- Performed inspections and routine maintenance on equipment.
Education
High School Diploma -
Maine Virtual Academy
Augusta, ME06.2023
Skills
- Cash Handling
- Cooking
- Hand and Power Tool Operation
- Machinery Operation
- Kitchen Experience
- Food Handling
- Cleaning Experience
- Customer service
- Food Preparation and Safety
- Stocking and Replenishing
- Price Memorization
- Maintenance and Repairs
- Physical Fitness
Certification
- Advanced Scuba certification,
- CPR Certification, 03/2023 to 03/2025
Timeline
Server/Food Packer
Peking Garden
06.2022 - Current
Customer Service/Maintenance
Tigerland Paintball
06.2019 - 09.2021
Agricultural Equipment Operator/General Laborer
Sean Landen
06.2019 - 08.2021
High School Diploma -
Maine Virtual Academy
Similar Profiles
Marcos EncinasMarcos Encinas
Cashier at Peking GardenCashier at Peking Garden
Benny HuangBenny Huang
Prep Chef at Peking Garden ( Family Business)Prep Chef at Peking Garden ( Family Business)
Lydia PotterLydia Potter
Manager at Peking House RestaurantManager at Peking House Restaurant
Christopher A. MendozaChristopher A. Mendoza
Masters Research Assistant at University Of Texas At El Paso - Aerospace CenterMasters Research Assistant at University Of Texas At El Paso - Aerospace Center
Ana MaresAna Mares
Supply Sergeant at Army National GaurdSupply Sergeant at Army National Gaurd