Isaac Dyer
Bellevue,WA
Summary
Within the 2 1/2 years in the service industry, I have discovered a true passion for delivering not just phenomenal service but, genuine hospitality that comes from the heart. As I moved up into each new position I've come to better understand the true inner workings between what makes a restaurant experience merely good, and what makes it exceptionally memorable.
Overview
3
3
years of professional experience
Work History
Bourbon Steak
Michael Mina Group
Seattle , WA
11.2021 - 01.2024
- Interacted and engaged with patrons to promote friendly environment.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Supervised team members during shift operations ensuring tasks were completed efficiently.
- Tracked inventory levels on a regular basis and placed orders when necessary.
- Trained new employees to perform duties.
Server Assistant
Seastar Restaurant & Raw Bar
BELLEVUE , WA
07.2021 - 11.2021
- Assisted servers with monitoring tables for customer satisfaction, quality and additional service.
- Assisted in training new server assistants on job responsibilities and procedures.
- Participated in ongoing training to enhance job skills and knowledge.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Delivered exceptional customer service through friendly interactions with guests.
Education
WSET Level 1 - Wine & Beverage
VinoZen Academy
Vancouver, Canada08-2022
High School Diploma -
Eastside Academy
Bellevue, WA06-2015
Skills
- Training & Development
- Quality Assurance
- Conflict Resolution
- Multitasking
- Project Planning
- Organization
- Calm Under Pressure
- Semi-Fluent in French
Timeline
Bourbon Steak
Michael Mina Group
11.2021 - 01.2024
Server Assistant
Seastar Restaurant & Raw Bar
07.2021 - 11.2021
WSET Level 1 - Wine & Beverage
VinoZen Academy
High School Diploma -
Eastside Academy
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