Professional with solid experience in leasing and property management. Strong ability to build relationships with potential tenants and ensure lease agreements are executed efficiently. Skilled in customer service, sales, and conflict resolution. Clear knowledge of federal fair housing laws and local regulations. Known for teamwork, adaptability, and achieving high occupancy rates.
Work History
Leasing Consultant
4 Years 10 Months
Camden | 10.2021 - Current
Managed application processing, ensuring compliance with company policies.
Maintained accurate records of tenant interactions and leasing agreements.
Collaborated with maintenance staff to address tenant concerns promptly.
Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
Leasing Consultant
1 Year 2 Months
Post South Lamar | 07.2020 - 09.2021
Went from a 1.9 Google score to a 3.5 Google score.
Had an average renewal rate of 57% YOY
Helped put on resident events
Distributed and followed up on tenant renewal notices.
Leasing Consultant
2 Years 2 Months
Legacy At Western Oaks | 04.2018 - 06.2020
Verified tenant incomes and other information before accepting lease applications.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
Greeted clients, showed apartments, and prepared leases.
Went from a 88% Resident Satisfaction to a 95% Resident Satisfaction score.
Assistant Property Manager
2 Months
Austin Capital Advisers | 12.2017 - 02.2018
Helping prospects finding the perfect home form them.
Assist tenants putting in work orders and closing them out.
Works close with vendor and maintenance to get a vacancy ready.
Assist in resolving issues that may come up with my manager.
Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.