Hi, I’m
Ornelia Dossou
Dallas,TX
The first one gets the oyster, the second gets the shell
Andrew Carnegie
Summary
Passion-led leasing consultant with quality experience in conducting property tours and launching successful marketing initiatives. People-first approach to customer service, telephone etiquette and issue response. Brings forward-thinking nature to property management markets with clear knowledge of federal fair housing laws and local regulations. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
3
years of professional experience
Work History
Simpson Property Group LLC
Leasing Consultant
06.2023 - Current
Job overview
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Increased property yearly earning by 15% by making the Millionaire's Club in less then 6 months.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
Liberty Group Ltd
Temp Leasing Consultant
05.2023 - 06.2023
Job overview
- Responded to requests and scheduled appointments for property showings.
- Greeted clients, showed apartments, and prepared leases.
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Verified tenant incomes and other information before accepting lease applications.
Harbor Group International LLC ( Alesio )
Leasing Consultant
12.2022 - 05.2023
Job overview
- Contracted maintenance workers based on tenant needs and acted quickly to maintain tenant satisfaction during emergency situations for 900+ units.
- Increased overall sales by $1,000,000 in sales in two quarters while maintaining a 72% closing ratio.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
Harbor Group International LLC (Meadow Springs)
Leasing Consultant
05.2021 - 12.2022
Job overview
- Boosted occupancy from 80% to 93% within four months by leveraging market knowledge and successful promotional strategies.
- Conducted property showings to highlight features, prepared leases, and addressed concerns to close contracts.
- Marketed diverse properties to prospective clients and consistently exceeded target closing rates.
- Completed annual rent calculations using housing database software.
Education
Georgia State University, Atlanta, GA
BBA from Business Administration
Atlanta Metropolitan State College, Atlanta, GA
Associate of Arts from Business Administration And Management
Skills
- Application Processing
- Lease Renewals
- Administrative Leadership
- Social and Digital Media Marketing
- Market Trend Analysis
- Fair Housing Policies
- MRI ,KNOCK/ YARDY
- Microsoft Office Suite
- Administrative Support
- Property Management
- Event Planning
- Business Processes and Procedures
- Rent Collection
- Lease File Audits
- Leasing and Sales
- Lease Writing
- Tenant Screening
- Recruitment and Marketing Techniques
- Marketing and Advertising
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Leasing Consultant
Simpson Property Group LLC
06.2023 - Current
Temp Leasing Consultant
Liberty Group Ltd
05.2023 - 06.2023
Leasing Consultant
Harbor Group International LLC ( Alesio )
12.2022 - 05.2023
Leasing Consultant
Harbor Group International LLC (Meadow Springs)
05.2021 - 12.2022
Georgia State University
BBA from Business Administration
Atlanta Metropolitan State College
Associate of Arts from Business Administration And Management
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