Jocolyn Colon
Mentor,OH
Summary
Well-qualified leasing agent with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
3
3
years of professional experience
Work History
Leasing Consultant
Tamarac Apartments
12.2022 - Current
- This residential property includes 642 units in multiple styles
- Advertising available properties and conducting property tours as part of marketing activities
- Screening prospective tenants to ensure they meet eligibility requirements
- Completing lease applications and assisting with verification of application information
- Informing prospective tenants of results
- Liaising with tenants to provide information and address their complaints and concerns
- Maintaining and storing documentation effectively
- Accepting rent payments, security deposits and other applicable fees
- Experience with Yardi Breeze software
- Marketing local businesses to increase lead traffic
- Liaising with contractors for property work
- Posting and depositing money
- Assisting additional properties under our management company when needed.
Leasing Consultant
Significan Lifestyle Communities
05.2022 - 12.2022
- This company manages six Class A properties located in the Van Aken district
- As a leasing consultant, I was responsible, along with another coworker, for managing business for all buildings
- Advertising available properties and conducting property tours as part of marketing activities
- Screening prospective tenants to ensure they meet eligibility requirements
- Completing lease applications and assisting with verification of application information
- Informing prospective tenants of results
- Liaising with tenants to provide information and address their complaints and concerns
- Maintaining and storing documentation effectively
- Accepting rent payments, security deposits and other applicable fees
- Experience with Yardi Breeze software
- Marketing local businesses to increase lead traffic
- Liaising with contractors for property work.
Leasing Consultant
DEEGAN MANAGEMENT
05.2021 - 05.2022
- This company manages around 15 different apartment complexes, along with a few houses and townhomes
- I do a large range of office work such as: Advertising available properties and conducting property tours as part of marketing activities
- Screening prospective tenants to ensure they meet eligibility requirements
- Completing lease applications and assisting with verification of application information
- Informing prospective tenants of results
- Liaising with tenants to provide information and address their complaints and concerns
- Maintaining and storing documentation effectively
- Accepting rent payments, security deposits and other applicable fees
- Experience with Appfolio Property Management software
- Experience with CMHA, EDEN, housing voucher programs, etc.
Data Entry
Core Biolabs
10.2020 - 03.2021
- Data entry
- Sensitive data entry
- ICD medical coding
- Insurance processing.
Lifeguard
Meadowlawn Condominiums
06.2019 - 08.2020
- Lifeguarding duties
- Chemical testing
- Cleaning duties
- Closing actions.
Cashier
City of Mentor Ice Arena
02.2019 - 09.2019
- Cashiering duties
- Customer service
- Cleaning tasks.
Lifeguard
City of Mentor, Morton Pool and Spray Park
07.2018 - 07.2019
- Lifeguarding duties
- Cleaning duties
- Cashiering.
Education
Skills
Communication skills
Observation skills
Networking and cyber security skills
Incident Response
Lifeguard
Swimming
Typing
Multitasking
Salesforce
ICD-10
Medical billing
Windows
Analysis skills
Research
Analytics
Digital marketing
Google Docs
Front desk
Microsoft Office
Filing
Human resources
Social media marketing
Section 8
Regulatory reporting
Google Cloud Platform
Sales
Guest Services
Software troubleshooting
Customer support
Social media management
Presentation skills
Facebook Advertising
Google Ads
Yardi
Relationship Building
Tenant Eligibility Determination
Mobile Device Operation
MRI accounting software
Disturbance Handling
Social Media Engagement
Database Management
Property management knowledge
Administrative Oversight
Market Tracking
Collection Actions
Cash Handling
Lease Renewals
Financial Reporting
Schedule Coordination
Competitive Research
Background Check Process
Business partnerships
Sales Techniques
Fair Housing Regulations
Local and State Laws
Team Collaboration
Complaints Investigation
Creative and Adaptable
Lease writing
Lease oversight
Sales proficiency
Organizational capabilities
Resident Retention Programs
Property tours and inspections
Clear Communication
Critical Thinking
Effective negotiation
Cloud-Based File Management
Building rapport
Administrative Support
Reporting and Correspondence
Customer service-focused
Phone and Email Etiquette
Flexible Schedule
Work Planning
Staff Coordination
Closing Techniques
Market Trends
Administrative Leadership
Data Entry
Community Engagement
Creative Thinking
Calm and Pleasant Demeanor
Checklists and Recordkeeping
Work Authorization
Authorized to work in the US for any employer
Additional Information
I am able to type 71 wpm, I do not struggle under pressure, I have great leadership and teamwork skills, and I'm very personable and thrive when working with people.
Personal Information
Relocation: Anywhere
Languages
English
Native or Bilingual
Timeline
Leasing Consultant
Tamarac Apartments
12.2022 - Current
Leasing Consultant
Significan Lifestyle Communities
05.2022 - 12.2022
Leasing Consultant
DEEGAN MANAGEMENT
05.2021 - 05.2022
Data Entry
Core Biolabs
10.2020 - 03.2021
Lifeguard
Meadowlawn Condominiums
06.2019 - 08.2020
Cashier
City of Mentor Ice Arena
02.2019 - 09.2019
Lifeguard
City of Mentor, Morton Pool and Spray Park
07.2018 - 07.2019