Isaac Fanning
Seattle,WA
Summary
Dedicated Customer Service Specialist with over three years of experience at ArenaSports. Skilled at improving customer satisfaction by providing personalized help and clear communication. I have successfully handled various customer needs, like signing up for classes, registering for adult soccer leagues, and booking events. I’m great at solving problems and enjoy supporting different departments to help the team succeed. I am heavily relied on for my reliability, knowledge, and customer relation skills and history.
Overview
4
4
years of professional experience
Work History
Host/Customer Service Representative
ArenaSports
Seattle, WA
06.2021 - Current
- Answered incoming phone calls and responded to voicemails promptly.
- Greeted and assisted customers upon arrival, ensuring a welcoming atmosphere.
- Responded to, or delegated, all incoming emails efficiently.
- Completed administrative work to aid different departments.
- Performed daily and weekly cleaning to maintain a hygienic environment.
- Tracked and managed inventory of concessions, as well as professional soccer equipment.
- Coordinated customer schedules for events, including classes, games, and birthday parties.
Education
High School Diploma -
Roosevelt Highschool
Seattle, WA06-2023
Skills
- Task prioritization
- Reservations
- Exceptional communication
- Strong interpersonal skills
- Event planning assistance
- Hospitality and accommodation
- Telephone reception
My Audi
- I've been obsessed with Audi for as long as I can remember. The style, quality, and performance had me hooked. I couldn't wait to be able to buy one, so in october of 2023 I made the most financially irresponsible but also the best decision of my life and bought a B8.5 S4.
Timeline
Host/Customer Service Representative
ArenaSports
06.2021 - Current
High School Diploma -
Roosevelt Highschool
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