ISAAC FRANCO
La Marque,USA
Summary
Production Manager, Sales Manager, Inventory Management, and Distribution. Authorized to work in the US for any employer.
Highly motivated regional sales manager with exceptional analysis and leadership skills. Known for success in client retention and sales goals achievement. Offering several years of sales experience.
Natural leader offering several years of success in professional positions. Proven skills in aligning operations with market conditions and customer demands to catapult sales forward and strengthen long-term business success. Attentive to company strengths and requirements, effectively balancing goals and resources to achieve dramatic results.
Overview
19
19
years of professional experience
Work History
Regional Sales Manager
12 Stones Roofing
Houston, TX
06.2023 - Current
- Management and Direction of Residential/ Commercial Construction, and Roofing Section.
- Fill in as Project Quality Control Coordinator (QCC) as needed.
- Manage Sales representatives and Leads in Texas Area Offices
- Coordinate Weekly Sales Blitz and Prospecting
- Form strong industry relationships with Real Estate Brokers, Insurance Agents/ Commercial Property Managers, and others in this space, and use relationship-building to gain information/access.
- Produce and Maintain an Area Sales Stones Tracker and Scorecard.
- Conduct Weekly Sales L-10 Meeting with function.
- Assist Production Department in Scheduling with production, ordering, and supervision of all Commercial/ Residential Roofing, and construction activities.
- Reports directly to the Integrator and collaborates with the Leadership Team.
- Works under the Vice President (Integrator) to achieve sales goals set by Leadership, and focus on utilization of leads and other resources, making improvements for effectiveness and to increase ROI
- Evaluates and Conducts People Analyzer for all subordinates on a quarterly basis according to the (BAR) standards.
- Consistently Trains and motivates the team to make adjustments to increase sales numbers.
- Interviews (with Leadership Team) potential Sales Team members.
- Creates and Implements 90 Day training Schedule for New team member.
- Leads from the Front, Implements and Manages a weekly canvassing schedule with the Residential Sales Team.
- LMA
- Owns and Implements EOS/ all processes in the Sales Department.
- Tracks pay plans for each sales team member and works with Leadership.
- Produces (with the assistance of the Leadership Team) training plan for all Regular Sales Personnel.
- Tracks jobs in the Sales Pipeline- Reports to Leadership Team at Weekly Leadership L-10.
- Recruit High Caliber, Core Value Focused Sales Team Members.
- Achieves Sales Metrics.
Production Manager - Plant Manager
Cintas
Midland, TX
10.2021 - 06.2023
- Customer Experience - Actively works with the Sales and Service teams, conducting plant tours, setting appropriate expectations, resolving quality issues, etc. to ensure Cintas is positioned to grow and retain business.
- Partner Experience - Creates an environment that allows Cintas to sustain a highly motivated, engaged, and diverse workforce where partners feel supported and want to do their best work.
- Safety and Risk Management - Creates, promotes, and sustains a culture of world-class safety.
- Ensures the production department operates in compliance with internal corporate audit requirements and all corporate policies. Ensures that the organization's safety, health, and environmental systems and protocols are implemented in the production department. Successfully implements and maintains all aspects of the safety scorecard and the fatality prevention program.
- Engages partners in safety and ergonomic improvements, helping to eliminate injuries. Participates in monthly Safety Improvement Committee (SIC) meetings and leads by example as a location leader in safety and health.
- Communication - Collaborates with the General Manager and all other department leaders to ensure the production team is working toward shared location goals and achieving key performance indicators while supporting all company and location visionary efforts.
- Develop personal relationships with key stakeholders to provide them with the necessary resources to service and exceed customer expectations.
- Maintains positive lines of communication with the location Service team, Branch leadership, and SSRs through effective execution of key initiatives and programs, weekly/monthly participation in service meetings, Production leadership quarterly route rides, weekly calls, and quarterly Branch visits to include Production Manager and Supervisors.
- Performs all other duties as assigned, including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks.
Production Manager
12 Stones Roofing
Houston, TX
06.2017 - 09.2021
- Identify, Create and Implement key Residential Production Processes for 12 Stones Enterprises various business sectors.
- Identify, Create and own Production Policies and Procedures for 12 Stones Enterprises.
- Identify, Create and own Production metrics/ scorecard, coach team, and make adjustments as necessary.
- Hold the Residential Production Team accountable to achieve Production Goals and coach as necessary (People Analyzer).
- Prepare and Consistently Update Pricing Templates and Estimate Templates.
- Upload all project progress and cost tracking invoices to CRM.
- Develop and implement Quality Management and Customer Service Programs.
- Develop and implement safety programs for all construction trades.
- Plan, organize, and direct activities concerned with the construction and maintenance of structures, facilities, and systems.
- Ensure the successful completion of all 12 Stones Enterprises projects, safely, on time, and on budget.
- Determine labor requirements and Schedule workers to construction sites.
- Vette and Approve Subcontractors- added to approved Subcontractor list.
- Regularly Inspect and review projects to monitor compliance with the 12 Stones Standard of Workmanship.
- Assist and attend Sales Department Insurance Adjuster Meetings.
- Assist the Sales department in Residential roof/ construction measurements.
- Interpret and explain plans and contract terms to administrative staff, workers, and clients, representing the owner or developer.
- Prepare contracts and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors.
- Obtain all necessary permits and licenses.
- Along with your team, you will be required to Direct and supervise trades onsite.
- Study job specifications to determine appropriate construction methods.
- Recruit, train, and retain labor contractors for all 12 Stones Enterprises endeavors.
- Confer with supervisory personnel, owners, contractors, and design professionals to discuss and resolve any issues such as work procedures, complaints, jobsite delays, product availability, warranty & maintenance items.
- Follow EOS as the business blueprint for 12 Stones Enterprises business
- Implement and run the Production Department weekly L10 meetings and participate in the weekly Leadership L10 meetings
- Reports to the Integrator
Petroleum Specialist
United States Army
08.2006 - 12.2012
- Started pumps and opened valves or used automated equipment to regulate the flow of oil/water in pipelines and into and out of tanks.
- Controlled or operated manifold and pumping systems to circulate liquids through a petroleum refinery.
- Operated control panels to coordinate and regulate process variables such as temperature and pressure, and to direct product flow rate, according to process schedules.
- Verified that incoming and outgoing products are moving through the correct meters and that meters are working properly.
- Read automatic gauges at specified intervals to determine the flow rate of oil into or from tanks, and the amount of oil.
- Inspected vehicles or equipment to ensure compliance with rules, standards, or regulations.
- Examined vehicles, equipment, or systems to detect damage, wear, or malfunction.
- Conducted vehicle or transportation equipment tests, using diagnostic equipment.
- Inspected repairs to vehicles or equipment to ensure that repair work was performed properly.
- Prepared reports on investigations or inspections and actions taken.
- Issued notices and recommended corrective actions when infractions or problems are found.
- Investigated complaints regarding safety violations.
- Examined carrier operating rules, employee qualification guidelines, or carrier training and testing programs for compliance with regulations or safety standards.
- Investigated and made recommendations on carrier requests for waiver of federal standards.
- Monitored process indicators, instruments, gauges, and meters to detect and report any possible problems.
Education
Bachelors - Psychology
Excelsior College
New York, NY05.2021
Associate - General Studies
Odessa College
Odessa, TX05.2017
High School Diploma -
Colorado High School
Colorado City, TXSkills
- Management Experience
- Fleet Transportation Experience
- Customer Service
- Negotiation
- Time Management
- SAP
- Microsoft Family
- Sales Operation
- P&L Accountability
- Customer relationship management
- Contract negotiation
- Training and development
- Project management
- Quality control
- Team leadership
- Performance metrics
- Effective communication
- Problem solving
- Relationship building
- Strategic planning
- Safety compliance
<Enter your own>
Authorized To Work: US
Languages
Excellent
Timeline
Regional Sales Manager
12 Stones Roofing
06.2023 - Current
Production Manager - Plant Manager
Cintas
10.2021 - 06.2023
Production Manager
12 Stones Roofing
06.2017 - 09.2021
Petroleum Specialist
United States Army
08.2006 - 12.2012
Bachelors - Psychology
Excelsior College
Associate - General Studies
Odessa College
High School Diploma -
Colorado High School