Isaac Garza
Pflugerville,TX
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Customer Service and Delivery Driver industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Customer Service Provider
Whole Foods
03.2022 - 09.2023
- Enhanced customer satisfaction by efficiently addressing and resolving service-related issues.
- Streamlined communication channels for improved client relations and increased retention rates.
- Managed high call volume, prioritizing tasks to provide timely assistance to customers.
- Exceeded performance targets by effectively upselling products and services in line with customer needs.
Management Assistant
Palomo Family Business Restaurant
01.2019 - 03.2022
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue.
Education
No Degree - Medical
Texas State University
San Marcos, TX01.2017
Skills
- Product Knowledge
- Dependable and Responsible
- Safe Driving Record
- Clean Driving Record
- Valid Driver's License
- Attention to Detail
- Adaptability
- Positive Attitude
- Healthcare Software Proficiency
- Medical Terminology
Timeline
Customer Service Provider
Whole Foods
03.2022 - 09.2023
Management Assistant
Palomo Family Business Restaurant
01.2019 - 03.2022
No Degree - Medical
Texas State University
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