Hi, I’m
Isaac Harp
Loomis,CA
Summary
Hardworking individual with a track record of providing optimum customer service in establishment that serves a vast number of customers daily.
Overview
2
years of professional experience
1
Certification
Work History
Raley's Grocery Store
Courtesy Clerk
2021.09 - Current (3 years)
Job overview
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Maintained clean and tidy checkout area to optimize service delivery.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Addressed customer complaints in a friendly and helpful manner to restore satisfaction and loyalty.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
Education
Del Oro High School , Loomis, CA
High School Diploma
05.2023
University Overview
- Completed AP course in Physics 1
- Completed AP course in Physics 2
- Completed AP course in Chemistry
- Completed AP course in Biology
- Completed Honors course in Chemistry
- Extracurricular Activities: Freshman, Junior Varsity, and Varsity Football
- Elected Captain of Varsity Football Team
Skills
- Customer Assistance
- Corrective Actions
- Problem Resolution
- Teamwork and Collaboration
- Personalized Support
- Effective Communication
- Computer Proficiency
- Results Driven
Accomplishments
- Achieved the Service Champion Award twice through positive customer feedback and improving the customer experience.
Certification
- CPR Certified - Exp. 2025
NationalCPRFoundation
ID#: 1A27AB
Timeline
Courtesy Clerk
Raley's Grocery Store
2021.09 - Current (3 years)
Del Oro High School
High School Diploma
- CPR Certified - Exp. 2025
NationalCPRFoundation
ID#: 1A27AB
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