Summary
Overview
Work History
Education
Skills
Timeline
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Isaac henderson

Summary

Dynamic and results-oriented professional with extensive experience in retail and customer service roles, notably at Publix. Excelled in enhancing customer satisfaction and loyalty, demonstrated through proactive customer engagement and effective stock management. Skilled in maintaining high cleanliness standards and adept at fostering positive team environments. Combines a strong work ethic with a positive attitude to drive business success.

Overview

8
8
years of professional experience

Work History

Retail Sales Associate

Banana Republic
08.2016 - 01.2018
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Answered questions about store policies and addressed customer concerns.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.

Produce Clerk

Publix
01.2018 - Current
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Inspected produce to update and adjust pricing information.
  • Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.

Bakery Clerk

Publix
01.2018 - Current
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Promoted a positive work environment within the bakery team through open communication channels and constructive feedback mechanisms.

Custodian

Publix
01.2018 - Current
  • Moved furniture for cleaning and set up for special events.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Reported vandalism or other damage to property to supervisor.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.

Education

High School Diploma -

Douglas Anderson School of The Arts
Jacksonville, FL
05-2015

Skills

  • Strong work ethic
  • Customer service
  • Positive attitude
  • Stock rotation

Timeline

Produce Clerk

Publix
01.2018 - Current

Bakery Clerk

Publix
01.2018 - Current

Custodian

Publix
01.2018 - Current

Retail Sales Associate

Banana Republic
08.2016 - 01.2018

High School Diploma -

Douglas Anderson School of The Arts

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Isaac henderson