Isaac Kahiau Kawai

Customer Satisfaction

• Greeted and seated guests promptly, ensuring exceptional first impressions.
• Provided menu information and recommendations, enhancing overall dining experience for guests.

Management

• Managed reservation system, optimizing table assignments for efficiency and guest satisfaction.
• Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
• Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Work Environment

• Assisted in special event planning, contributing to seamless service execution during high-traffic periods.
• Contributed to team success through effective communication and cooperation with coworkers and management.
• Monitored dining area for cleanliness and guest needs, fostering a welcoming environment.

• Learned an abundance of information about HVAC systems
• Reviewed drawings of various TAB jobs on mechanical systems
• Supported senior engineers in troubleshooting issues, fostering a proactive approach to problem-solving.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Calculated costs of aforementioned individual TAB jobs/contracts
• Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.