Isaac Keefer
Springfield,OH
Summary
Dynamic hospitality professional with a proven track record at Outback Steakhouse, excelling in customer service and cash handling. Recognized for developing loyal clientele and streamlining service processes. Highly reliable team player with expertise in responsible alcohol service and a commitment to cleanliness and hygiene.
Qualified with robust background in hospitality and mixology. Successfully crafted diverse cocktails and ensured customer satisfaction, contributing to high repeat business. Demonstrated skills in customer service and inventory management.
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender/Key/Headwait
Outback Steakhouse
06.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
Service Coordinator Supervisor
Meijer
09.2023 - 03.2024
- Maintained accurate records of all client interactions and services provided for quality assurance purposes.
- Streamlined workflow processes within the service coordination team, reducing delays in project completion times.
- Promoted a positive work environment through open communication channels and regular team-building activities among staff members.
- Facilitated cross-functional meetings to address operational challenges and implement effective solutions across the organization.
Education
Bachelor of Science - Music Education
Southeastern University
Lakeland, FL11-2024
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Responsible alcohol service
- Cleanliness and hygiene
- Payment processing
- Cash register operation
- Hospitality service expertise
- Alcohol awareness
- Suggestive selling
- Food service
- Team training and development
- Professional appearance
Certification
Serve Safe
Responsible Alcohol Service
Languages
Spanish
Professional Working
Timeline
Service Coordinator Supervisor
Meijer
09.2023 - 03.2024
Bartender/Key/Headwait
Outback Steakhouse
06.2022 - Current
Bachelor of Science - Music Education
Southeastern University
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