Isaac Kieti
University Of South Dakota Student
Vermillion,SD
Summary
Dedicated, efficient and self-starting student employee with 3+ years of employment based student interface. Well versed in email and telephone systems. Documented strengths in insightful and collaborative interaction, with high level leadership skills dedicated to streamlining operations. Motivated worker with a drive to improve and add value to every institution associated with.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
International Office Driver
University Of South Dakota
Vermillion, SD
11.2022 - Current
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Muenster University Center Front Desk
University Of South Dakota
Vermillion, SD
09.2022 - Current
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Answered multi-line phone system and enthusiastically greeted callers.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Used internal software to process reservations, check-ins and check-outs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Guest Services
University Of South Dakota
Vermillion, SD
09.2021 - 12.2022
- Provided customer service by selling tickets and merchandise, answering questions, and distributing programs.
- Prepared sign-in sheets, name tags and other documents for events.
- Gave information about area attractions and provided directions.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Reviewed tickets for authenticity and applicability to particular event.
- Directed ticket holders to seats and facility locations.
- Greeted customers with smile and provided friendly, knowledgeable service.
Cashier
Chick-fil-A
Vermillion, SD
09.2021 - 12.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Restocked and organized merchandise in front lanes.
- Worked flexible schedule and extra shifts to meet business needs.
- Tallied cash drawer at beginning and end of each work shift.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Brookhurst International Highschool
Nairobi, KE 09.2020 - 05.2021
Undergraduate - Neuroscience And Psychology
University of South Dakota
Vermillion, SD 09.2021 - Current
Skills
Moral conduct
undefinedReading and writing literature
I like to read and write literature for leisure. I'm mostly drawn to writing scientific research papers.
Timeline
International Office Driver
University Of South Dakota
11.2022 - Current
Muenster University Center Front Desk
University Of South Dakota
09.2022 - Current
Guest Services
University Of South Dakota
09.2021 - 12.2022
Cashier
Chick-fil-A
09.2021 - 12.2021
Undergraduate - Neuroscience And Psychology
University of South Dakota
09.2021 - Current
High School Diploma -
Brookhurst International Highschool
09.2020 - 05.2021
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