Isaac Lichty
Dardenne Prairie,MO
Summary
Project Management Certified professional with progressive leadership experience in construction operations, CAPEX management, and project administration. Promoted from Administrative Assistant to Head of CAPEX at Alexander Forrest Investments through proven performance and leadership. Oversee 600+ construction and capital improvement projects across 90 multifamily communities nationwide, driving operational excellence, process improvements, and stakeholder satisfaction. Experienced in implementing Procore to streamline project workflows, budget tracking, reporting, and collaboration while leading training initiatives that elevated project management standards across the organization. Recognized for contributing to nearly $1 million in revenue through strategic project execution, operational efficiency, and strong cross-functional leadership. Adept at managing complex portfolios, solving challenges, and delivering projects on time and within budget.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Head of CAPEX, Project Administration
Alexander Forrest Investments
01.2024 - Current
- Lead the company CAPEX division overseeing planning, execution, and delivery of capital
improvement projects. - Generated approximately $1M in company revenue through successful CAPEX initiatives.
- Own enterprise Procore platform, implementing standards, training project managers, and driving
company-wide adoption. - Managed the full Project Manager lifecycle, including recruitment, interviewing, hiring decisions, performance management, and termination processes to maintain a high-performing project team.
- Hold project managers accountable for documentation, schedule updates, vendor performance,
and project compliance. - Established professional qualification standards by ensuring all Project Managers met PMP certification requirements and maintained the necessary project management expertise to support department goals.
- Develop project workflows, reporting, bid packages, and executive dashboards to improve visibility
and decision-making. - Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
Project Administration & Operations Coordinator
Alexander Forrest Investments
07.2020 - 01.2024
- Produced over 300 Project Completion Reports in a more cohesive and robust format that increased revenue and financial stability for the company.
- Oversaw health, life safety, and regulatory compliance projects from initiation through completion, ensuring adherence to project timelines, safety standards, and organizational requirements.
- Developed enhanced training materials, including how to property document reports, track financials, compile Project Completion Reports, and how to effectively add third-party vendors to the software.
- Team leader and effective communicator that addressed and provided timely solutions to key stakeholders for high risk health, life, and safety issues.
- Maintained project documentation including permits, inspection reports, contracts, change orders, and closeout packages while ensuring compliance with company and regulatory standards.
- Scheduled meetings, prepared agendas, recorded meeting minutes, and followed up on action items to keep projects moving forward.
Management Agent & Inspector
Best Western
05.2016 - 06.2020
- Promoted to inspector and coordinated with cleaning staff onsite at Columbia, MO, location. Inspected over 100 rooms to exceed customer expectations and provided a quality experience for guests.
- Delivered exceptional customer service, addressing guest inquiries and resolving issues promptly.
- Managed room assignments and ensured optimal occupancy rates through effective scheduling.
- Trained new staff on operational procedures and best practices for guest interactions.
- Improved check-in/check-out processes, enhancing overall efficiency and guest satisfaction.
- Coordinated with housekeeping to maintain cleanliness standards and timely room availability.
- Mentored team members, promoting skill development and fostering a collaborative work environment.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Education
Bachelor of Science - Double Major in Event Planning and Hospitality Management
University of Missouri
Columbia, MO08-2019
Skills
- Software: Procore, Jira, Microsoft Teams, Microsoft Projects, C, HTML, Excel, Gant Charts, Buildertrend, Appfolio, Sharepoint, Adobe, NitroPro, Powerpoint, Microsoft Word, Google suite, Microsoft Power BI, Slack, DocuSign, Microsoft 365, keeper
- Project Management Methodologies: Agile, Scrum, Jira, Waterfall, Hybrid
- Project administration
- Construction project oversight
- Coordinating projects
- Project plan understanding
- Procore Administration
- Microsoft teams administration
- Project recruiting
Certification
- Project Management Professional (PMP) – 2024
- Procore Certified: – 2024
- Project Manager at Owner (Financial Management)
- Project Manager at Owner (Project Management)
- Project Manager (Field Productivity)
- Project Manager at Owner (Core Tools)
- Procore Project Admin Certification
Timeline
Head of CAPEX, Project Administration
Alexander Forrest Investments
01.2024 - Current
Project Administration & Operations Coordinator
Alexander Forrest Investments
07.2020 - 01.2024
Management Agent & Inspector
Best Western
05.2016 - 06.2020
Bachelor of Science - Double Major in Event Planning and Hospitality Management
University of Missouri