Isaac Llanas
Long Beach,CA
Summary
Empathetic and service-oriented professional with a strong background in customer and environmental services. Skilled at connecting with with individuals from diverse backgrounds, ensuring comfort while maintaining clean and safe environments. Recognized for exceptional interpersonal skills, reliability, and a proactive, team-oriented attitude.
Overview
3
3
years of professional experience
Work History
Environmental Serviced Aid
Saint Mary's Medical Center
03.2025 - Current
- Maintain cleanliness and sanitation of patient rooms, public areas, and clinical spaces in accordance with health and safety standards.
- Follow infection control protocols to prevent the spread of illnesses, including proper handling of biohazardous waste.
- Clean and disinfect areas using approved chemicals and equipment.
- Respond to emergency spills to ensure a safe environment.
- Operate floor care equipment such as floor scrubbers and buffers.
- Act as a supportive presence by listening to patient concerns and relaying needs to nursing staff when appropriate
- Demonstrated empathy and professionalism when interacting with patients, helping ease anxiety during their stay
Behavior Interventionist
360 Behavioral Health
04.2024 - 09.2024
- Helping people with special needs, such as children with autism spectrum disorder.
- Implemented effective behavioral interventions to support client progress and development.
- Maintained detailed records of client sessions to monitor progress and inform treatment adjustments.
- Supported clients in achieving developmental milestones by focusing on social, motor, and life skills development.
Sales Representative
T-Mobile
12.2022 - 12.2023
- Delivered exceptional customer service through professional handling of inbound calls, ensuring positive customer interactions.
- Consistently met and exceeded monthly sales quotas, driving revenue growth and profitability.
- Provided expert-level assistance and guidance to customers regarding mobile devices and services offered.
- Identified and capitalized on upselling and cross-selling opportunities.
- Provided expert-level assistance and guidance to customers regarding mobile devices and services offered.
Education
Business Administration
Cerritos College
Norwalk, CASkills
- Detail-oriented approach
- Effective communication
- Workplace professionalism
- Driven work ethic
- Consistently dependable
- Approachable and patient
Timeline
Environmental Serviced Aid
Saint Mary's Medical Center
03.2025 - Current
Behavior Interventionist
360 Behavioral Health
04.2024 - 09.2024
Sales Representative
T-Mobile
12.2022 - 12.2023
Business Administration
Cerritos College