Summary
Overview
Work History
Education
Skills
Timeline
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Isaac Lopez

Phoenix,AZ

Summary

Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons. Easily connects with guests, possessing a warm and outgoing personality. Maintains an elevated experience while suggesting menu items and upselling.

Overview

5
5
years of professional experience

Work History

Food Runner

Ocean Prime
06.2021 - Current
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Trained and mentored newly hired employees to explain process flow and safety procedures
  • Delivered correct food items to tables according to order documentation.

Wildland Fireman

310 Dust Control
05.2020 - 08.2022
  • Assisted with regular maintenance of firefighting equipment.
  • Worked in the yard, operated heavy machinery, loaded/unloaded trucks, and organized tools.
  • Worked on active fires, responsible for brush control and watching for other fires.
  • Helped set up fire camps and provided care to other firemen. Installed and maintained shower units, A/C units, and generators.

Food Runner

Flemmings
11.2020 - 06.2021
  • Delivered correct food items to tables according to order documentation.
  • Collaborated effectively with other dining room and bar staff to facilitate efficient service.
  • Cleared tables immediately after guests left in preparation for next party.
  • Assisted wait staff with timely food delivery and guest requests.

Busser/Line Cook

Oregano's Pizza
10.2018 - 11.2020
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
  • Plated and presented all dishes to match established restaurant standards.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

Business Entrepreneurship - Business

Arizona State University
Tempe, AZ

High School Diploma -

Boulder Creek High School
Anthem, AZ
05.2021

Skills

  • New Hire Training
  • Team Collaboration
  • High-Volume Fine Dining
  • Relationship Building
  • Suggestive Selling and Upselling
  • Guest Relations

Timeline

Food Runner

Ocean Prime
06.2021 - Current

Food Runner

Flemmings
11.2020 - 06.2021

Wildland Fireman

310 Dust Control
05.2020 - 08.2022

Busser/Line Cook

Oregano's Pizza
10.2018 - 11.2020

Business Entrepreneurship - Business

Arizona State University

High School Diploma -

Boulder Creek High School

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