Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

ISAAC MADEARIS

Kansas City,MO

Summary

Dynamic Salesforce Administrator with proven success at Snapit Solutions, enhancing operational efficiency through automation and data integration. Skilled in Salesforce CRM Administration and user training, I increased engagement and streamlined processes, empowering teams to make data-driven decisions. Adept at project management and communication, I drive impactful results in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Salesforce Administrator

Snapit Solutions
Overland Park, KS
08.2022 - 02.2025
  • Integrated Calendly with Salesforce, automating lead creation and event scheduling to improve efficiency.
  • Automated email templates using Salesforce Flow reduce manual follow-ups and enable sales reps to focus on higher-value tasks.
  • Integrated Jotform with Salesforce, increasing operational efficiency by 60% through real-time data automation.
  • Managed student and client outreach using Campaign Monitor, improving email marketing engagement.
  • Optimized Salesforce reporting and dashboards, increasing data-driven decisions by 20%.
  • Provided technical support and issue resolution for Salesforce users and internal IT systems.

Apprentice Salesforce Administrator

SnapIT Solutions
03.2022 - 08.2022
  • Data Migration: Led the migration of leads and contacts, ensuring data integrity and accessibility.
  • Process Optimization and Support: Standardized processes and provided front-line support for CRM queries, enhancing user experience.

Education

Certification in Web Development -

Johnson County Community College

Skills

  • Salesforce CRM Administration
  • Artificial Intelligence
  • Project Management
  • Flow Builder
  • Twilio integration
  • Einstein Bot
  • SOQL
  • Data Analysis and Reporting
  • Email Campaigns and Marketing
  • User Training and Onboarding
  • Security protocols
  • Team communication

Certification

Google IT Support Google on Coursera. Certificate

Salesforce Certified Associate Salesforce.com Credential ID:3624207

Salesforce Certified Administrator Salesforce.com Credential ID: 4947252

Timeline

Salesforce Administrator

Snapit Solutions
08.2022 - 02.2025

Apprentice Salesforce Administrator

SnapIT Solutions
03.2022 - 08.2022

Certification in Web Development -

Johnson County Community College

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ISAAC MADEARIS