Marina Tsydendambaeva
New York,NY
Summary
Certified Salesforce Administrator with hands-on experience in Salesforce development and administration. Skilled in various aspects of Salesforce, including development, automation, customization, and requirement analysis. Proficient in creating reports, dashboards, and managing data efficiently using tools like Data Loader. Adept at leveraging Workflow, Process Builder, Approval Process, and Flow to streamline business processes and enhance operational efficiency. Experienced in designing custom formula fields, validation rules, field dependencies, custom objects, and field updates tailored to specific application requirements. Proven ability to analyze business requirements and translate them into Salesforce custom objects and relationships aligned with organizational goals. Committed to delivering innovative solutions that drive business success and exceed expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Salesforce Administrator
DC Traders
Washington, DC
05.2023 - Current
- Performed SFDC Administrative tasks like creating profiles, roles, users, page layouts, email templates, lightning flow, workflows, approvals, validation rules, reports, and dashboards
- Developed user stories, gathered requirements, and delivered them to the customer in a timely manner
- Maintenance of installed Managed Packages in Lightning using Apex
- Created reports and dashboards in Salesforce to meet business requirements.
- Customized sales process flows using Process Builder and Flow Builder based on user needs.
- Executed role hierarchies, shared rules and recorded level permissions to provide shared access among different users.
- Implemented web-to-case and email-to-case functionalities to provide better customer support to customers.
- Experienced in using Data Migration tool called Data Loader
- Stayed current on Salesforce releases to maintain the health of DC Property's Salesforce instance and recommend new solutions to business problems
- Deployed custom tabs, validation rules, and auto-response rules for automating business
- Customized sales process flows using Process Builder and Flow Builder based on user needs
- Developed custom VisualForce pages for customer-facing portals.
- Developed and maintained Salesforce security, including user roles, profiles, sharing rules, and assignment rules.
- Configured custom objects, fields, formulas, page layouts, record types, validation rules and workflow rules.
Education
Master's degree -
East Siberian State University Technology and Management
Skills
- Salesforce CRM administration
- Database Administration
- Data Migration
- HTML/CSS
- CRM Workflow Development
Certification
- Salesforce Certified Administrator
- Trailhead 43K points
Languages
- Russian, Native or Bilingual Proficiency
- English, Full Professional Proficiency
Timeline
Salesforce Administrator
DC Traders
05.2023 - Current
Master's degree -
East Siberian State University Technology and Management
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