Isaac Magers
Summary
Goal-oriented Team Manager dedicated to meeting team performance objectives and achieving set targets. Offering 8 years of extensive leadership experience in Hospitality and Team leadership. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Superb oral and written communication skills paired with excellent time management and leadership abilities.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
QuikTrip
04.2023 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Assistant Manager - Wine & Spirits
Hy-Vee Inc.
02.2023 - 05.2023
- Developing vendor relationships for strategic product placements.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Customer service related to maintaining store integrity.
Senior Server
Cooper's Hawk Winery and Restaurants
08.2022 - 04.2023
- Developed understanding of server role
- Special Events
- Mentors less experienced staff.
Premium Service Supervisor
Aramark @ Kauffman Stadium
03.2022 - 08.2022
- Managed all food and beverage in restaurants
- Oversaw and coordinated supply chain
- Supervised and evaluated bartenders
- Responsible for managing the Crown Club
- Developed relationships with premium clients and families of athletes
- Mentored my team by demonstrating best practices.
General Manager
Culver's
07.2016 - 03.2022
- Dependable and flexible management for four locations
- Assisted with the opening of three locations
- Provided mentorship and guidance to team members
- Planned weekly management and monthly comm meetings
- Weekly Profit/Loss Reporting and QTD Statements
- Managed all supply chain
- Responsible for hiring, firing, development and promotion of staff.
Education
High School Diploma -
Blue Springs High School
Blue Springs, MO2019
Skills
- Operations Oversight
- Customer Relations
- Strong interpersonal skills
- Excellent problem-solving skills
- Works well with leadership
- Professional in manners and attitude
- Dedicated, focused attitude towards customers
- Hiring and Training
- Highly motivated
- Development of leaders and employees
Skillsandtalent
- Strong interpersonal skills
- Works well with leadership
- Highly motivated
- Dedicated, focused attitude towards customers
- Excellent problem-solving skills
- Professional in manners and appearance
- Expertise in team mentoring
- Management would say “dependable, organized, polite and easy to approach, proven to be an asset”
Educationtrainingother
- CSF Management Workshop Level I, Sauk City, WI, 03/01/18
- CSF Management Workshop Level II and III, Sauk City, WI, 07/01/19
- MPH Pillar Award, Kansas City MO, 03/01/21
- Blue Springs High School, Blue Springs, MO, 09/01/16 - 12/01/19
Timeline
Assistant Store Manager
QuikTrip
04.2023 - Current
Assistant Manager - Wine & Spirits
Hy-Vee Inc.
02.2023 - 05.2023
Senior Server
Cooper's Hawk Winery and Restaurants
08.2022 - 04.2023
Premium Service Supervisor
Aramark @ Kauffman Stadium
03.2022 - 08.2022
General Manager
Culver's
07.2016 - 03.2022
High School Diploma -
Blue Springs High School
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